Emergency Department Receptionist

2 weeks ago


Huddersfield, United Kingdom Calderdale and Huddersfield NHS Foundation Trust Full time

Full Time and Part Time positions available.

Previous applicants need not apply.
- Register patients coming into the A&E department, using the electronic computer system, ensuring that all relevant patient information is taken and recorded accurately.
- Maintain confidentiality, patient’s privacy and dignity and act in a courteous manner at all times.
- Escalate any concerns over patients to the relevant clinical staff
- Book, reschedule and cancel, where necessary, clinic appointments
- Deal with telephone enquiries from GPs, patients, relatives, members of the public and other organisations
- Deal with face to face enquiries from patients and clinical staff within the department

This is not an exhaustive list of duties. The post holder is expected to undertake these and any other relevant duties when required.

Calderdale & Huddersfield NHS Foundation Trust (CHFT) is a dynamic and successful organisation with a strong organisational and personal development focus. With over 5,500 employees and a turnover of £310 million, the Trust provides a comprehensive range of secondary care services to the people of Calderdale and Huddersfield and has an exceptional reputation for service delivery. The Foundation Trust aims to design and implement services, policies and measures that meet the diverse needs of our service, population and workforce, ensuring that none are placed at a disadvantage over others
- Register patients coming into the A&E department, using the electronic computer system, ensuring that all relevant patient information is taken and recorded accurately.
- Maintain confidentiality, patient’s privacy and dignity and act in a courteous manner at all times.
- Escalate any concerns over patients to the relevant clinical staff
- Book, reschedule and cancel, where necessary, clinic appointments
- Deal with telephone enquiries from GPs, patients, relatives, members of the public and other organisations
- Deal with face to face enquiries from patients and clinical staff within the department

This is not an exhaustive list of duties. The post holder is expected to undertake these and any other relevant duties when required.



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