Internal Service Contracts Coordinator

3 weeks ago

Huddersfield, United Kingdom Easilift Loading Systems Full time

**Internal Service Contracts Coordinator**

**£25,000 per year**

**Who we are**:
Easilift Loading Systems are the UK division of Loading Systems International - market leaders in the design, manufacture, installation, on-going service, maintenance and repair of a full line of industrial doors and loading systems. As a result of our success and continued growth over the last 50 years, we have become the preferred supplier of choice for many of the big household names within retail, distribution and logistics to name a few.

We are looking for an Internal Service Sales Coordinator to join our thriving and busy Service Sales team. You will provide the sales interface between the Easilift After Sales department and clients to maximise existing opportunities as well as continually sourcing new opportunities whilst supporting our external Service Contracts Manager

**What you’ll be doing**:

- Liaise closely with New Equipment Sales and the Project Team colleagues to proactively identify opportunities for converting new products over to Service Contract cover.
- Secure and arrange appointments for external Service Sales colleagues to present Service Contract and Extended Warranty proposals to customers.
- Be responsible for actively seeking new business opportunities within an agreed pricing structure; whilst at the same time identify potential opportunities as a result of developing existing and new customer relationships.
- Ensure the key objectives and targets are considered and prioritised on an ongoing basis.
- Maximise on existing opportunities by maintaining contact with the customer base, following up quotations and identify relevant key success factors.
- Receive sales enquiries and potential opportunities from clients and team members and respond effectively and efficiently.
- Ensure all sales enquiries are inputted onto the Sales Configuration and CRM software, to generate relevant documentation and prepare and/or revise proposals as necessary.
- Ensure proposals are prepared and presented in accordance with the job specification, levels of authorisation and in accordance with the company’s Management System Procedures.
- Ensure proposals are followed up within the required timescales including seeking feedback when not successful.
- Be responsible for receiving telephone enquiries and for communicating with potential clients in order to clarify requirements.
- Be responsible for organising service contract renewal quotations and making renewal appointments for external sales.
- Collate relevant information for sales forecast prior to attending departmental meetings.

**Who we’re looking for**:

- A minimum of 3 years administration experience ideally working in a similar job role
- Excellent organisational skills, with a talent to manage tight deadlines and switching priorities.
- Strong IT and numerical skills
- Someone who has excellent communication skills and works well as part of a team

We are a progressive organisation, with an empowering culture. We focus on training and development to improve individual performance, engagement and job satisfaction. This helps our people to deliver quality and work safely, enhancing our reputation and allowing us to retain and grow a large and loyal customer base.

Our growth and continued success wouldn’t be possible without our people and is one of the reasons that we have been continuously recognised as an Investors in People organisation for over a decade.

**In return we offer**:

- Competitive basic salary of £25,000
- 25 days annual holiday plus bank holidays
- Holiday Purchase Scheme
- Special Leave (additional holiday for significant events)
- Carrying over and payment of remaining holiday (maximum of 5 days)
- Company Pension
- Company Sick Pay
- Life Assurance Scheme
- Subsidised Gym Membership
- Perkbox
- Gift-cards for significant events and birthdays
- Funded training

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension
- Gym membership
- Life insurance
- On-site parking
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Administrative Assistants & Receptionists: 1 year (preferred)

Work Location: In person

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