Business Systems Manager

3 weeks ago


Warwick, United Kingdom Jonathan Lee Recruitment Full time

**Business Systems Manager**

**Warwick**

**18 Month fixed Term Contract**

We are seeking a Business Systems Manager to work with customer service team. Reporting directly to the UK Service Director, the main purpose of this role is to Deliver continuous improvement within the Customer Service operation through improvements tobusiness systems: find opportunities for improvement; manage 5-year strategic plan for system improvements to enable and support the wider company 5-year strategy; implement changes from working with business and IT stakeholders to specify requirements, negotiatingcontracts, overseeing delivery, and supporting business change.

**Why should this role interest me?**
- An exciting opportunity to be involved with an established, well-known brand in a fast paced, varied role.
- Hybrid and flexible working scheme.

**Business Systems Manager - What you get to do**
- Delivery of Systems roadmap.
- Manage a team of Data Analysts: ensure quality of their output; prioritise workload; support them through mentoring and coaching; strategic training plan to push their capabilities and enable team for future challenges.
- Stakeholder management to keep deliverables within agreed scope, expectations realistic and to agree deadlines.
- Project management: communication of risks and progress related to projects.
- Continuous improvement of business systems and processes, working with other teams to push for process improvements.

**Skills and qualifications helpful for the role of the Business Systems Manager**
- In-depth knowledge of data governance, data and business analysis.
- Project management experience (Prince 2).
- A strategic thinker with good stakeholder management skills.
- Have experience in a similar role with a background in IT systems management, as an analyst
- or product owner.

Interviews for the Business Systems Manager will begin with immediate effect with a view to starting as soon as possible. For further information on this position please contact Tom Duckett at Jonathan Lee Recruitment.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.


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