HR Systems Specialist

2 weeks ago

Warwick, United Kingdom Pilgrim's Food Masters Full time

**HR Systems Specialist - SuccessFactors**:

- HR & Recruitment
- HRIS
- Warwick, United Kingdom
- Contract or Temp

27/3/2023
- Temporary role, remote in UK

We have recently announced the creation of Pilgrim’s Shared Services, a fourth stand-alone company, which will bring together some of the support functions of our current three businesses (Moy Park, excluding France and Netherlands, Pilgrim’s UK & Pilgrim’s Food Masters). Its purpose is to deliver a high-quality shared service to those three businesses.

As the business grows, this shared service will broaden opportunities for career development as part of a far larger organisation. We will also continue our investment in technology to drive efficiencies and improved ways of working.

A dedicated Transactional Services team will be created to deliver a high-quality and cost-effective service to the Business Units. Reporting to the HR Systems and Analytics Manager, we are pleased to advise that we are now recruiting for an
**HR Systems Specialist**.

**The Role**

To maximise our Human Resource Information Systems. This involves the ongoing review and maintenance, systems optimisation, and improvement to systems of work including delivering meaningful, efficient and accurate data reporting where required.

It will be the key HRIS point of contact for technical support and the business champion for all HRIS, in development, implementation or business as usual stages.

**Responsibilities**:

- Update and maintain all HR Information Systems, including SAP SuccessFactors Employee Central and implemented modules, People Docs and HR Helpdesk as required by the business
- Manage system issues and approvals via the use of the HR HelpDesk ticket processing system
- Data load and mass data change activities across all systems in a controlled and SOX compliant manner
- Collaborate with HR teams and relevant technical teams to identify root cause and resolve systems issues and errors
- Develop and deliver user procedures, guidelines and documentation and deliver user training on new/updated processes/functionality as required
- Deliver Subject Matter Expertise for the relevant HR information systems, including troubleshooting and resolving system problems, performing scheduled activities and recommending solutions or alternate methods to meet requirements
- Guide, coach and provide regular feedback to PSSL and Site HR where required, building capability and expertise on system use and functionality
- Drive end user compliance while maintaining SOX and auditing requirements of HR Systems
- Act as HR systems partner to the business. Collate Business Change requirements, assess business impact and manage any business testing requirement
- Manage and implement buiness change requirements in a controlled and SOX compliant manner or escalate and manage change requirements with technical partners though to resolution
- Manage the escalation and resolution process with technical partners, serving as the escalation point for all in-scope module related issues for timely and effective resolution
- Continuously drive alignment of HR Systems and improvements with HR tools and policies and internal best practice
- Identify and develop innovative technical solutions, consistent with best practice HRIS maintenance and reporting standards
- Data management - maintain support for the integrity of data as it pertains to core HR Master data
- Design, develop and support various reporting processes and ad hoc reporting requests
- Review SuccessFactors quarterly releases, assess business impact and manage any business testing requirements
- Various as hoc projects and tasks as reasonably requested.

**What You'll Need**
- Significant experience supporting HR and/or payroll systems including experience with end user system support, managing access, configuration, trouble shooting and reporting. SuccessFactors experience will be looked on favourably
- Demonstrated ability to plan and prioritise effectively, organise tasks and manage competing resources and demands
- Highly developed consulting and influencing skills, including experience liaising with third party vendors
- Proven analytical and critical thinking capability to resolve issues that may arise with managing data in a system
- Demonstrated ability to build effective relationships internally and externally with clients, intermediaries, and service providers
- Good knowledge of HR information systems
- 5 years’ professional experience in a similar role and/or HR systems/processes, or a related field

**What's in it for you?**
- Competitive salary & employee benefits platform
- Access to the employee assistance program
- Flexible, hybrid working environment.

Our values are at the heart of our business and drive everything we do. Availability is key as we are receptive and open and prepared to take on new challenges. Humility is important to us as we listen and respect each other and value opinions of others. Disciplin

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