Service Controller
5 months ago
**Job Title: Service Controller**
**Company**:MasterMover
**Location**: Ashbourne, Derbyshire
**Duration**: Maternity Cover
**About MasterMover**:
MasterMover is a global leader in the design and manufacture of electric tugs and material handling solutions. Our innovative products are used by a diverse range of industries to enhance safety and efficiency in material handling processes.
**Job Overview**:
MasterMover is currently seeking a Service Controller to join our dynamic team for a duration of maternity cover. The Service Controller will play a crucial role in coordinating service requests, managing field service engineers, and ensuring timely resolution of customer issues.
**Responsibilities**:
- Receive and manage customer enquiries related to equipment breakdowns.
- Efficiently allocate service jobs to Field Service Engineers based on skillset, location and urgency.
- Communicate with customers to provide updates on service requests and ensure a high level of customer satisfaction.
- Maintain accurate records of service requests, job allocations and engineer schedules.
- Collaborate with other departments to optimise service delivery processes.
- Monitor and maintain systems and processes and manage customer portals.
- Organise and allocate administrative work and other ad hoc duties.
**Qualifications**:
- Previous experience in a service coordination or controller role preferred.
- Strong organisational and time management skills.
- Excellent communication skills, both written and verbal.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Familiarity with CRM/ERP software and service management systems.
- Customer-focused mindset with a commitment to delivering high-quality service.
**How to Apply**:
**Job Types**: Full-time, Temporary contract
**Salary**: £12.00-£16.00 per hour
Schedule:
- Monday to Friday
Ability to Commute:
- Ashbourne, DE6 1HD (required)
Ability to Relocate:
- Ashbourne, DE6 1HD: Relocate before starting work (required)
Work Location: In person
-
Service Controller
7 months ago
Ashbourne, United Kingdom Mastermover Full time**Company**: MasterMover **Location**: Ashbourne, Derbyshire **Duration***: Maternity Cover **About MasterMover**: MasterMover is a global leader in the design and manufacture of electric tugs and material handling solutions. Our innovative products are used by a diverse range of industries to enhance safety and efficiency in material handling...
-
Skilled Delivery
5 months ago
Ashbourne, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 305454**Salary**: - £24,067 - £25,342**Job grade**: - Administrative Officer- HMPPS AO**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This position is based...
-
Specialist Production Instructor
5 months ago
Ashbourne, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 305372**Salary**: - £28,477**Job grade**: - Executive Officer- HMPPS Band 4**Contract type**: - Permanent**Type of role**: - Education and Training**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location -...
-
Senior Probation Officer
5 months ago
Ashbourne, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 304333**Salary**: - £37,909 - £42,251- Pro-rata**Job grade**: - Other- NPS Pay Band 5 National**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This position...
-
Customer Service Engineer
1 month ago
Ashbourne, Derbyshire, United Kingdom https:www.energyjobline.comsitemap Full timeRole: Field Service EngineerLocation: Midlands (Field Based)Hours: Full timeSalary: Up to £45,000An excellent opportunity has now arisen for a Field Engineer to provide professional service and support for customers by performing field service installation, startup, repairs, and maintenance of FMCG Machinery.Key Responsibilities:Provide timely and effective...
-
Site Operations Manager
4 weeks ago
Ashbourne, Derbyshire, United Kingdom Pilgrim's Europe Full timeJob SummaryWe are seeking a skilled Site Operations Manager to join our team at Pilgrim's Europe. The successful candidate will be responsible for managing Engineering, Site Maintenance teams and external contractors employed in the servicing and maintenance of all site, services and facilities, ensuring budgets and costs are effectively controlled.Key...
-
Interim Site Engineering Manager
4 weeks ago
Ashbourne, Derbyshire, United Kingdom Pilgrim's Europe Full timeJob Summary: We are seeking an experienced Interim Site Engineering Manager to lead our Engineering and Site Maintenance teams, ensuring effective budget control and contracted services oversight.Key Responsibilities:Manage Engineering and Site Maintenance teams to deliver high-quality services and facilities.Oversee external contractors to ensure compliance...
-
Site Engineering Manager
3 weeks ago
Ashbourne, Derbyshire, United Kingdom Pilgrim's Europe Full time**Effective Engineering Management**To successfully manage the Engineering and Site Maintenance teams, and external contractors employed in the servicing and maintenance of all site services and facilities, ensuring budgets and costs are effectively controlled.The ideal candidate will have strong leadership and management skills, with the ability to...
-
Interim Site Engineering Manager
1 month ago
Ashbourne, United Kingdom Pilgrim's Europe Full timeTo effectively manage Engineering, Site Maintenance teams and external contractors employed in the servicing and maintenance of all site, services and facilities, ensuring budgets and costs are effectively controlled. Monday to Friday day shift, plus occasional out of hours support.Fixed term contract via PAYE.
-
Senior Infrastructure Engineer
4 weeks ago
Ashbourne, Derbyshire, United Kingdom Galliford Try Full timeAbout the Role:We are seeking a highly skilled Senior Engineer to join our team in Derby. As a Senior Engineer, you will be responsible for providing setting out/engineering control on site.Key Responsibilities:Participate in creating a knowingly safe working environment.Coordinate site engineering control and setting out activities and provide information...
-
Dispenser (15 - 30 Hours)
5 months ago
Ashbourne, United Kingdom Henmore Health Full time**Aim of the post**: To provide an accurate dispensing service for country patients and temporary residents and to administer the repeat prescribing process for all patients and district nurses. Job Outline To ensure that all dispensing is carried out with accuracy to ensure patient safety To adhere to all standard operating procedures within dispensary and...
-
Agricultural Engineering Manager
6 hours ago
Ashbourne, Derbyshire, United Kingdom Farol Ltd Full timeAgricultural Engineering ManagerAbout the Role:We have an exciting new opportunity for a people-focused individual with an Agricultural Engineering background to join our Service Department as a Workshop Team Leader.As a key member of our team, you will be responsible for developing and maintaining the highest level of aftersales service, working closely...
-
Infrastructure Site Engineer
3 weeks ago
Ashbourne, Derbyshire, United Kingdom Galliford Try Full timeAbout the RoleGalliford Try is seeking a highly skilled Site Engineer to join our team, delivering infrastructure projects across the UK. As a key member of our team, you will play a crucial role in creating a safe working environment, coordinating site engineering control, and setting out activities.Key ResponsibilitiesParticipate in creating a knowingly...
-
Workshop Operations Supervisor
7 hours ago
Ashbourne, Derbyshire, United Kingdom Farol Ltd Full timeWorkshop Operations SupervisorAbout Us:Farol Ltd is the leading John Deere dealership in the UK, with a strong focus on delivering exceptional service to our customers.We are looking for a skilled and experienced individual to join our Service Department as a Workshop Team Leader, responsible for developing and maintaining the highest level of aftersales...
-
Breakfast Team Leader
5 months ago
Ashbourne, United Kingdom Dog & Partridge Full timeBreakfast Team Leader required for busy inn and hotel. Main responsibility's are running the Breakfast shift in the restaurant include supervising other staff team including Pot washer, setting up breakfast buffet and tables, Taking food orders, replenishing breakfast buffet, stock control, ensuring restaurant is ready for lunch service, light admin duties...
-
Florist
5 months ago
Ashbourne, United Kingdom The Flowershop of Ashbourne Full timeFlorist Part-time role working Saturdays, peak periods and holiday cover. We are looking for an experienced florist. You will be a creative, keen & reliable individual. The Role; Must be flexible. Capable of all the day-to-day duties required to run a successful florist. Creating everything from beautiful bouquets to large weddings. Record keeping,...
-
Cleaning Operative
5 months ago
Ashbourne, United Kingdom E L Contract Services Ltd Full timeAn exciting opportunity has become available to work with our team at EL Contract services We are currently looking for crew members to join our commercial cleaners General day to day duties will include - General cleaning duties - Vacuum/ sweep/ mop floor areas - Dust control - Sanitise all sanitary wear **WORKING DAYS AND HOURS ARE TUESDAYS AND...
-
Senior Infrastructure Engineer
4 weeks ago
Ashbourne, Derbyshire, United Kingdom Galliford Try Full timeAbout the Role:We are seeking a highly skilled Senior Engineer to join our team in Derby. As a Senior Engineer, you will be responsible for providing setting out/engineering control on site.Key Responsibilities:Participate in creating a knowingly safe working environment.Coordinate site engineering control and setting out activities and provide information...
-
Commercial Cleaning Operative
6 months ago
Ashbourne, United Kingdom E L Contract Services Ltd Full timeAn exciting opportunity has become available to work with our team at EL Contract services We are currently looking for crew members to join our commercial cleaners General day to day duties will include - General cleaning duties - Vacuum/ sweep/ mop floor areas - Dust control - Sanitise all sanitary wear **WORKING DAYS AND HOURS ARE TUESDAYS AND...
-
Production Operations Manager
5 days ago
Ashbourne, United Kingdom Pilgrims Europe Full timeAbout Pilgrims EuropePilgrims Europe is a leading company in the poultry industry, dedicated to delivering high-quality products and exceptional customer service.Job OverviewWe are seeking an experienced Process Controller to join our team. As a key member of our production team, you will be responsible for monitoring and assessing the production process of...