Agile Coach Financial Services Uk

2 weeks ago

London, United Kingdom Capgemini Full time

**Who you'll be working with**:
Through a global network of more than 25,000 professionals, Capgemini's Financial Services Strategic Business Unit (FS SBU) delivers deep domain expertise and enhanced service offerings to some of the world's top financial services institutions.

The Application Development & Maintenance practice is the largest practice within Capgemini Financial Services, with a headcount of 6000+ servicing 500+ clients globally.

ADM is the primary home for delivery-focused individuals, and as such we have established a number of partnerships with the wider industry including Microsoft, IBM, Sun and Oracle - to name but a few - with whom we collaborate on a regular basis to bring new and innovative solutions to the market.

Given our diverse skillset, ADM is involved in all aspects of client work within the financial services sector, and aims to provide exciting and challenging work to our employees, whilst also ensuring individuals have a defined progression path combined with a certification process that allows them to manage their development and careers at Capgemini.

**The focus of your role**:
Major banks and insurance companies are outsourcing transformation programmes on a regular basis to Capgemini. In most cases, these are highly complex programmes that have major impacts on the multiple business lines of our clients. We use new technologies, and several Capgemini business units work together in a "distributed delivery model" to deliver such programmes.

It's important that we have the right people to help deliver these programmes. Are you one of those people?

**What you will be doing**:

- Coach team leadership and ecosystems on Agile ways of working
- Guide team members towards an Agile mindset and practices, with a strong focus on the product owner and scrum master
- Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity at a pace that is sustainable and comfortable for the team and organization
- Help identify and remove impediments to the team
- Gradually transfer Agile know-how and coaching expertise to the Scrum Master
- Evaluate the level of maturity of the Agile team and highlights opportunities for improvement
- Manage the emotional difficulties encountered by the team
- Assisting with internal and external communication improving transparency and radiating information
- Supporting and educating the Product Owner especially with respect to grooming and maintaining the product backlog
- Lead by example to promote culture of experimentation and innovation
- As a servant leader and change agent, coach, inspire and mentor teams on Agile principles, values and practices while role modelling customer’s leadership behaviours.
- Facilitate and reinforce Agile practices for multiple teams working toward common business outcomes, including backlog refinement and prioritisation.
- Understand and support implementation of metrics to optimise delivery of KPIs through the assessment of responsiveness, quality, productivity, and customer and business value.
- Support multiple Agile teams to ensure progress toward objectives, goals and commitments. Guide assigned Agile teams to deliver the required product increments.
- Actively raise observed issues and remove impediments resolve conflicts within and across teams. Anticipate challenges, identify risks, and recommend mitigations and solutions.
- Continuously assess the Agile maturity of teams and individuals at all levels of leadership, educating and mentoring to address gaps.
- Participate in both the internal and external Agile community to stay abreast of challenges, leading practices, and emerging trends utilise learnings in furthering the effective use of Agile practices at the bank.
- Facilitate open communication among teams and stakeholders promote positive team dynamics to ensure members collaborate and work effectively within and across teams.
- Use coaching techniques that increase collaboration, transparency and promote a culture of experimentation and innovation.

**What you will bring to the role**:

- Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment. Infuse Agile principles, practices and methodologies to achieve team success.
- Change Agent: Expert change leadership skills including the ability to create an inclusive environment, manage conflict and develop solutions to mitigate risk.
- Coaching: Ability to utilize tailored coaching techniques to inspire individuals and teams to perform at a higher level.
- Influence: Ability to influence behaviours of leaders at all levels and without traditional hierarchy.
- Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team.
- Communication: Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience.
- Collaboration: Expertise working with others in a cross-functional

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