Scheme & Product Specialist

3 weeks ago

Edinburgh, United Kingdom NatWest Group Full time

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Scheme & Product Specialist
- Build your career in an influential role, as you’ll own a product vision and roadmap and be contributing to the wider platform vision and roadmap
- You’ll be working with customers, stakeholders, teams or users, keeping them up to date and getting their feedback to help us shape the future of our business
- Drawing on your knowledge of Agile methodologies and your passion for innovation, you'll be making a key contribution to our team culture

**What you'll do**:
As a Scheme & Product Specialist, you’ll bring the point of view of our customers, end users or stakeholders to the forefront of understanding the product vision. With exceptional leadership skills, you’ll drive your team towards this vision, regularly stopping along the way to check-in, adjust, calibrate and move forward. We’ll also look to you to make sure that stories and enablers meet acceptance and quality criteria, keeping them in-line with the vision, features and programme increment objectives.

Your responsibilities will include:

- Working externally with Payment Schemes to support and manage payment scheme activities for Bacs, Faster Payments, ICS and New Payments Architecture
- Reviewing external scheme documentation, preparing briefing papers and providing thoughtful and insightful commentary to support internal stakeholders and payment strategy
- Making sure that the backlog is maintained, and that your delivery teams are collaborating frequently and effectively with the customers or users to populate and refine the backlog
- Supporting the development of your teams by answering any questions and removing impediments
- Tracking and reporting progress, and attending any retrospective spanning all delivery teams that are involved with delivering the product

**The skills you'll need**:
We’re looking for a creative thinker, with a good understanding of Agile methodologies and experience of working in an Agile team. You’ll need to be able to relate your everyday work to the broader strategic vision of your feature team, along with the ability to maintain a strong focus on business outcomes. And, you’ll have excellent communication and influencing skills.

Additionally, we’ll expect you to have:

- Knowledge of product development and management techniques
- Knowledge of payment products and how customers use payments
- Experience of changing team or department mind-sets, culture and structure
- A background of working with delivery teams and knowledge of collaboration techniques
- The ability to motivate, actively engage and communicate with colleagues at all levels

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