Head of Digital Continuous Improvement
3 months ago
Role Title: Head of Digital Continuous Improvement
Location: Radbroke
Overall Purpose of Role:
This role is a senior leadership position within Digital Channels, required to lead and optimise our e2e change and engineering processes, delivering continuous improvement, removing waste and inefficiency, through the use of value stream mapping and data to drive improvements that will improve cadence, velocity and quality of changes getting to our customers using the digital channels
Key Accountabilities:
- Create and maintain value stream maps to identify areas of waste and inefficiency in the organization's processes.
- Analyse value stream maps to identify opportunities for improvement and develop strategies to eliminate waste.
- Collaborating with cross-functional teams to implement process improvements and reduce waste.
- Monitoring the progress of waste reduction initiatives and reporting on their effectiveness.
- Providing training and coaching to team members on value stream mapping and waste reduction methodologies.
- Continuously evaluating and refining processes to ensure optimal performance and minimize waste.
- Lead and manage continuous improvement initiatives across the Digital Channels organisation.
- Promote a culture of continuous improvement and sharing of best practices.
- Develop and monitor performance metrics to assess the effectiveness of implemented improvements.
Stakeholder Management and Leadership
- Demonstrable experience operating with senior level stakeholders across technology and business disciplines
- Strong communication skills are essential simplify complexity and facilitate decision making
- Act as a role model for emerging leaders and inspire outstanding performance in challenging circumstances
- Drive collaboration across BUK and technology teams, as well as building effective relationships more widely across risk, control and business functions
- Display integrity, initiative and commitment through interactions with colleagues and clients
Decision-making and Problem Solving
- Able to understand critical functions of new technical areas at pace, then deploy methodical approach to source engineering and change initiatives within these areas which will create capacity and control opportunities
- Able to understand, explain and present complex ideas to both technical and non-technical audiences at all levels up to CIO level in a persuasive and convincing manner
- Effectively empower teams to deliver in a controlled way
- Able to bring stakeholders together and facilitate understand and decision making to drive the strategic agenda forwards
Risk and Control Objective
- Take ownership for managing risk and strengthening controls in relation to the work you do
Person Specifications:
- Proven track record of leading successful continuous improvement projects.
- Strong analytical and statistical skills to monitor performance and identify improvement areas.
- Leadership skills with the ability to inspire and motivate teams towards achieving organizational goals.
- Highly organised with the ability to prioritise and work under pressure.
- Ability to deliver to tight deadlines and manage multiple demands.
- Strong decision-making and problem-solving skills.
- Excellent collaborative skills and the ability to share best practices at all levels.
-
Senior Digital Marketing Executive
4 days ago
Knutsford, United Kingdom The Candidate Ltd Full timeWork for a market leading company in the health care sector. Our client is a well-established, innovative Global Ed-Tech brand. This exciting company is providing personalised, intelligent medical revision resources and have been helping students and junior doctors pass their medical exams for decades. They’re a digital-first, innovative, data-driven,...
-
Graduate Digital Marketing Administrator
3 months ago
Knutsford, United Kingdom Bridgewater Resources UK Full timeA market-leading UK Group is looking for a creative and business-minded Graduate Digital Marketing Administrator to join their Head Office team in Knutsford. This is an exciting opportunity to support the development of the business' digital strategy alongside the senior commercial team. The business you’ll be joining has a proven track record of...
-
Digital Platform Engineer
2 weeks ago
Knutsford, Cheshire East, United Kingdom Barclays Bank UK PLC Full timeRole OverviewAs a Platform Engineer at Barclays, you will lead the transformation of our digital infrastructure, fostering innovation and superior service delivery. Your expertise in advanced technologies will be pivotal in enhancing our digital services, ultimately improving customer satisfaction.Key ResponsibilitiesDesign and develop robust software...
-
Digital Client Payments Technology Lead
3 months ago
Knutsford, United Kingdom Barclays Full time**Barclays Overview** Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service...
-
Senior Digital Marketing Executive TCL::39826
2 weeks ago
Knutsford, United Kingdom The Candidate Recruitment Agency Full timeWork for a market leading company in the health care sector. Our client is a well-established, innovative Global Ed-Tech brand. This exciting company is providing personalised, intelligent medical revision resources and have been helping students and junior doctors pass their medical exams for decades. They’re a digital-first, innovative, data-driven,...
-
Senior Digital Marketing Executive TCL::39826
2 weeks ago
Knutsford, United Kingdom The Candidate Recruitment Agency Full timeWork for a market leading company in the health care sector. Our client is a well-established, innovative Global Ed-Tech brand. This exciting company is providing personalised, intelligent medical revision resources and have been helping students and junior doctors pass their medical exams for decades. They’re a digital-first, innovative, data-driven,...
-
Senior Digital Marketing Executive TCL::39826
2 weeks ago
Knutsford, United Kingdom The Candidate Recruitment Agency Full timeWork for a market leading company in the health care sector. Our client is a well-established, innovative Global Ed-Tech brand. This exciting company is providing personalised, intelligent medical revision resources and have been helping students and junior doctors pass their medical exams for decades. They’re a digital-first, innovative, data-driven,...
-
Principal Enginner
4 months ago
Knutsford, United Kingdom Barclays Full timeRole Title: BUK Principal Engineer - Digital Location: Radbroke What will you be doing About Barclays UK COO Our core role is to enable the delivery of a world-class Technology landscape underpinned by strong controls and a commercial mind-set. The BUK Digital Organisation exists to ensure that Barclays Retail Customers experence the best digital banking,...
-
Digital Marketing Senior Manager
2 weeks ago
Knutsford, Cheshire, United Kingdom The Candidate Recruitment Agency Full timeWork for a market leading company in the health care sector. Our client is a well-established, innovative Global Ed-Tech brand. This exciting company is providing personalised, intelligent medical revision resources and have been helping students and junior doctors pass their medical exams for decades. They’re a digital-first, innovative, data-driven,...
-
Bgsc Service Management
3 months ago
Knutsford, United Kingdom Barclays Full time**Senior Service Delivery Manager, BGSC UK Branch** **Knutsford** As a Barclays Senior Service Delivery Manager, Barclays Global Services Centre (BGSC) UK Branch, you will be supporting designing & refresh of operating model, roadmap & approach, governance strategy and continuous process improvement for Service Management framework. You will support...
-
Senior Digital Marketing Executive TCL::39826
2 weeks ago
Knutsford, Cheshire, United Kingdom The Candidate Recruitment Agency Full timeWork for a market leading company in the health care sector. Our client is a well-established, innovative Global Ed-Tech brand. This exciting company is providing personalised, intelligent medical revision resources and have been helping students and junior doctors pass their medical exams for decades. They’re a digital-first, innovative, data-driven,...
-
Principal Engineer
3 weeks ago
Knutsford, United Kingdom Barclays Bank UK PLC Full timeJob DescriptionPurpose of roleThe Principal Engineering role within Digital Engineering for BUK is a deep hands-on expert across all aspects of delivering a world class digital banking experience for our retail banking customers. The role is pivotal within the leadership of engineering excellence across many teams and technology stacks and will have broad...
-
Head of Department
12 hours ago
Knutsford, United Kingdom Savills Full timeRole Overview We have a fantastic opportunity join us as our Cheshire Lettings Head of Department (HoD) based at our Knutsford office. As a leader you will set the tone, set the example and drive the highest of standards. You’ll deliver our core values; To listen, To empower, To challenge and To collaborate. Our Head of departments are responsible for...
-
Head of Department
1 month ago
Knutsford, United Kingdom Savills Full timeRole OverviewWe have a fantastic opportunity join us as our Cheshire Lettings Head of Department (HoD) based at our Knutsford office.As a leader you will set the tone, set the example and drive the highest of standards. You’ll deliver our core values; To listen, To empower, To challenge and To collaborate.Our Head of departments are responsible for driving...
-
Tooling Design Engineer
2 months ago
Knutsford, United Kingdom Hunter Selection Full timeTooling Design Engineer £28,000 to £30,000 DOE Overtime, Pension, Holidays Knutsford Monday to Friday, with Hybrid Working My client, a market leader within their sector is looking for an ambitious Tooling Design Engineer to join the team. This role will involve the full design of all Tooling and Mechanical assemblies for the business in line with...
-
Tooling Design Engineer
2 months ago
Knutsford, United Kingdom Hunter Selection Full timeTooling Design Engineer£28,000 to £30,000 DOEOvertime, Pension, HolidaysKnutsfordMonday to Friday, with Hybrid WorkingMy client, a market leader within their sector is looking for an ambitious Tooling Design Engineer to join the team. This role will involve the full design of all Tooling and Mechanical assemblies for the business in line with customer...
-
Principal Engineer
1 week ago
Knutsford, United Kingdom Barclays Bank UK PLC Full timeJob DescriptionPurpose of roleThe Principal Engineering role within Everyday Customer Care Engineering for BUK is a deep hands-on expert across all aspects of delivering a world class Telephone banking experience for our retail banking customers. The role is pivotal within the leadership of engineering excellence across many teams and technology stacks and...
-
Head of Solutions Architecture
3 months ago
Knutsford, United Kingdom Barclays Full time**Role Title**:Head of Solution Architecture **Location**:Knutsford **What will you be doing** - You will be the Lead Architect within a business area that has true customer and colleague impacts. You will build and lead a practice driving multi year solutions to drive digitisation of the Life Moments journeys. - You will create an architectural vision in...
-
SEO and Content Specialist
3 months ago
Knutsford, United Kingdom Style Matters Ltd Full time**must have own transport due to location !** We are seeking a highly skilled and motivated SEO and Content Specialist to join our team. You will be responsible for developing and implementing SEO strategies to improve our website's visibility, drive organic traffic, and increase conversion rates. Additionally, you will be responsible for creating...
-
Third Party Resilience Lead
2 months ago
Knutsford, United Kingdom Barclays Full time**Third Party Resilience Lead** **Knutsford** As a Barclays Third Party Resilience Lead, you will be supporting the Head of Third Party Resilience and driving a Third Party Resilience programme which enables Barclays to be resilient to Third Party failures. For this role, you will also be accountable for delivering and embedding a robust control framework...