Digital Client Payments Technology Lead

6 months ago

Knutsford, United Kingdom Barclays Full time

**Barclays Overview**

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

**We are an equal opportunity employer and we are opposed to discrimination on any grounds.**

Working Flexibly

Hybrid Working

About Corporate Digital Banking Technology

Provides our Corporate clients with a modern digital banking proposition by offering front to back, real-time and smart self-serve digital services supporting cash, debt, trade, liquidity and FX.

We use the very latest technologies and ways of working to provide a secure, seamless and consistent digital ecosystem across all our channels and services.

We are looking for gifted technologists to join our team to continue to build the best in class technology solutions and drive the adoption of the next generation of digital channels while ensuring we maintain the very highest level of resiliency and availability for our clients.

Overall purpose of role

The role holder will lead the global technology engineering teams responsible for building and maintain the next generation of the Online Digital Client payments system for Corporate, a team size of over 100 people. This role requires a deep understanding of financial technology, corporate and investment banking and exceptional programme management skills. It is pivotal in ensuring we deliver against our MGI commitments and support the firm’s revenue ambitions while improving the services for our existing client base.

Key Accountabilities

Manage and deliver all changes made on the Digital Client Payments Application (DCP) ensuring that the team support multiple projects simultaneously and leading a large team that will use the latest technology and methodologies to deliver business outcomes for the Corporate Bank.
- Creating and managing programme plans against agreed business cases from inception through delivery to closure, partnering the Accountable Executive and ensuring that we deliver technology solutions accurately.
- Drive the adoption of contemporary engineering techniques to deliver solutions consistently across all teams.
- Ensure an agreed architectural roadmap is in place aligned with Corporate and Group strategy
- Manage all risk within the platform ensuring transparency and alignment to group risk processes
- Manage the required cross-skilling and re-skilling of the organisation to be proficient in the new tools and techniques
- Help define and deliver the developer experience for the Corporate Digital Bank.
- Lead the teams technically so they fully understanding the underlying systems, tools and processes to ensure that the required transformation is delivered.
- Provide thought leadership on the transformation and have the ability to evolve, modify and adapt the strategy as things change.
- Drive adoption of modern development tools including BDD, DevOps adoption, agile working practices and cloud adoption.
- Managing the L3 support activities and lead the response to production incidents.
- Manage talent and help grow leadership within the Engineering department
- Manage multiple stakeholders locally and globally including at Managing Director level.
- Ensure all team members understand their roles and celebrate success.

Stakeholder Management and Leadership
- Maintain a future focus, looking ahead to ensure any risks or dependencies are managed effectively
- Build trusted relationships with a network of key stakeholders that help influence programme outcomes, acting as an advocate for the change and joining up executives and delivery teams
- Proactively seek out and solve problems, making decisions and negotiating the right solutions to ensure programme outcomes remain on track
- Drive continuous improvement, leading by example and challenging assumptions and timelines to seek greater levels, frequency and speed of outcomes
- Support the programme team day-to-day, providing coaching and insight as needed, communicating clearly and often

Decision-making and Problem Solving
- Operate within complex and changing environments,
- Adept at problem solving and ability to support/influence others on the same
- Seek to develop or enhance existing systems or processes.
- Provide advice and guidance, influencing the effectiveness of the initiative

Risk and Control Objective

Take ownership for managing risk and strengthening controls in relation to the work you do.

Person Specification

Programme Managers at Barclays require competence across the following areas:

- **Team Management and development**: Lead, manage and develop the team in the most effective and efficient manner, including building a culture to deliver performance consis

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