Customer Support Advisor
3 days ago
**Customer Support Advisor**
**12-month Fixed Term Contract**
**Congleton**
**£22,734.40 p.a.**
We are currently looking for a customer support advisor to work as part of a team and to support other officers and contribute to the successful delivery of individual projects throughout the Borough. The individual will assist the team, who are responsible for ensuring that projects are designed, developed and delivered safely to budget and to programme.
**Key Responsibilities Include**:
- Liaison with client, stakeholders and third parties where necessary
- Gather and submit monthly performance data
- Liaise with other team members associated with the allocated scheme
- Maintain accurate records on allocated projects
- Produce Utility Drawings and Plan for Street Lighting Scheme
- Co-Ordinate with the Electricity Distribution Network Operators for Street Lighting Fault Reporting.
- Demonstrate thorough working knowledge of health and safety legislation and codes of practice
- Understanding of highway maintenance and delivery methods and techniques
- Sound knowledge of business and service objectives
- Able to use initiative be self-motivated and work under pressure, with mínimal supervision
- Plan and prioritise competing workloads to obtain maximum efficiency
- Experience of working in customer service is essential
**Job Type**: Fixed term contract
Contract length: 12 months
**Salary**: £22,734.40 per year
Schedule:
- Monday to Friday
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