Digital Production and Workflow Coordinator

2 weeks ago

London, United Kingdom British Heart Foundation Full time

As our Digital Production and Workflow Coordinator, you'll manage the production process and pipeline across the digital team.

Reporting to the Senior Digital Production Design Manager within the Digital Team, you’ll focus on evaluating, defining, managing, and reporting on the production process.

You’ll be responsible for ensuring that everyone within Marketing, Fundraising and Engagement (MFE), and in particular the Digital Team, follow established team processes / governance to ensure standardised service delivery.

You'll work with stakeholders inside and outside of the team to ensure requirements are captured accurately, that the requests are assessed, prioritise, and planned into the production queue using the tools available. Optimisation of the available tools to improve cycle times and work management is critical to success.

**Working arrangements**

This is a blended role, where your work will be dual located between your home and our London office.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

**About you**

With excellent written and verbal communication skills, top-notch proofreading and editing skills, you'll have meticulous attention to details, strong organisational skills, and you are passionate about customer experience.

Prior experience producing for a website or digital property would be preferable. Prior experience using SiteCore, MS Dynamics, and work collaboration tools such as Jira or Workfront is highly desirable.

**About us**

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

**Benefits**

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

**Interview process**

Interviews may be held during the advertising period or shortly after the close date. Please note interviews will be held over Microsoft Teams.

**How to apply

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