Breast Pain Service Administrator

4 weeks ago


Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

We have a unique opportunity for a motivated and organised individual to participate in our Breast Pain Service pilot as Administrator. Working alongside the Lead Breast Pain Service Nurse and wider Breast Service staff, you will be required to provide a variety of clerical/administrative tasks with the aim to support the delivery of the Breast Pain Service. This is is a twelve month position (Fixed Term or Secondment opportunity), with potential to extend.

You will liaise with patients, ensuring appropriate appointment slots are booked, process all relevant clinic paperwork, record clinic outcomes and transcribe clinic letters. You will also support in the monitoring and submission of compliance reporting for the pilot, responding to data requests and data inputting to the bespoke FAHRAS system.

The post-holder must be able to multitask, prioritise and have high attention to detail. Accurate data input skills are essential, along with excellent communication skills and the need to be responsive to the needs of the service. You will be a point of contact for patients, specialty teams and other departments for all enquiries relating to the Breast Pain Service. You will also be required to attend the bi-monthly clinics in the community.

If you are seeking a challenge and possess the skills required, this post could be the opportunity for you. This is a part-time position, working 30 hours a week.
- To co-ordinate the provision of high quality, patient focussed service for patients referred to the Breast Pain Service.
- To provide a professional and welcoming reception service to patients attending community-based Breast Pain Clinics.
- To monitor waiting times and appoint appropriately to ensure clinicians capacity is used to best capacity.
- To assist in producing accurate data for local and national reporting requirements.
- To act as first point of contact for all queries in relation to the Breast Pain Service.

We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.

Your package with us includes a lot more than just your pay and here are a few of the additional benefits that are available to you as an employee:

- Access to the NHS Pension Scheme
- Relocation allowance in line with the Trust policy
- Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
- Free staff car parking on all our hospital sites during this financial year
- In-house Physiotherapy Services
- Career development and training opportunities
- Emotional Wellbeing Service covering a range of online support, access to mobile apps and 24/7 counselling services
- Subsidised meals at our hospital restaurants
- Access to exclusive discounts, cashback and vouchers via NHS Discounts and Blue Light Card
- Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team North West Anglia NHS Foundation Trust.

**Organise and attend weekly Breast Pain clinics. Specifically**:

- Book appointments and communicate with patients.
- Receive and respond to patient queries regarding appointments.
- Provide patients with Breast care leaflets, check stock of leaflets and order as appropriate.
- Prepare paperwork for clinics.
- Complete all administration tasks after the appointment including letters, data inputting and referrals.
- Communication with GPs following appointments.

Please see the attached job description and personal specification for further information.



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