Event and Membership Executive

3 days ago


Glasgow, United Kingdom Cross Resourcing Full time

We are once again delighted to be working exclusively with our client to recruit an Event and Membership Executive to join their growing team.

Our client is a Scottish based Professional Conference and Exhibition Organiser who manages large national and international conferences for the medical, academic and life sciences sectors throughout the UK, Europe, North America and Asia. They are specialists in delivering face to face congresses, hybrid and fully virtual events.

**Position reports to**
Event and Membership Manager

**Location**
Glasgow

**Salary**
£23,000

**Role Purpose**
You will be responsible for the management of attendee registrations and payments across multiple events as well as processing membership fees for clients.

**Role Responsibilities**
- Process registrations and payments via the on-line software programme EventsAir (training will be given)
- Prepare financial reports in Excel to reconcile with bank statements and other internal management reporting procedures
- Attend client meetings when required
- Maintain accurate logs of all correspondence with delegates
- Preparation of all on-site registration materials
- Attend conferences on-site, staffing the registration desks to welcome delegates and attendants at evening social events, as required
- Assist with the set up and production of virtual conferences (training will be given)
- Provide excellent customer service to delegates from all over the world (many of whom do not have English as their first language)
- General office administration duties, including taking incoming calls and redirecting to other team members as necessary

**Key skills**
- **Solid experience in Office Administration**:

- **Knowledge and experience of the registration software platform EventsAir is an advantage but not essential**:

- **Experience of data input accuracy and proofreading**:

- **Excellent customer service and confident and professional telephone manner**:

- Fast, accurate typing and strong numerical skills
- Excellent knowledge of Excel and data manipulation within Excel spreadsheets
- Bookkeeping experience or other skills that can demonstrate ability to work with figures
- Confident in providing written reports to Senior Managers for circulation to clients
- Excellent organisational skills and ability to prioritise own workload in a very busy environment
- Strong track record of developing relationships at a senior level
- Excellent written English language and excellent oral communication skills
- Excellent attention to detail
- Advanced MS Word/PowerPoint skills and proficiency in MS Office
- Highly motivated, with excellent problem-solving skills
- Flexible and adaptable to change

**Benefits**
- Contributory company pension scheme
- Additional week’s leave after 5 years of continuous service
- Opportunity to progress within the company for those wishing to pursue a career in Event Management

**Please Note**

**Next Steps**

Alternatively, should you require additional information, please contact us.

**Equal Opportunities**
Cross Resourcing is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.



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