Hotel Receptionist

1 week ago


BownessonWindermere, United Kingdom Storrs Hall Hotel Full time

**Job Title**:Reception Team Member

**Hours of work**:40 hours per week, worked as per the rota and will include evening, weekends and bank holidays.

**Contract**: Permanent/Full Time

**Salary**: £24,500 pa

**The Company**: Storrs Hall is beautifully situated on the shores of Lake Windermere. The hotel has 28 bedrooms in the main house, and within the grounds 6 additional luxury suites and a unique boathouse, each with their own private hot tub.

Storrs Hall is a privately owned hotel and has been in the same family since 1997. The owner is committed to a programme of continuous development to make the hotel stand out.

The Hotel Management’s ethos is about the overall guest experience, creating a home from home feel.

**Why might you join our team**:
The Storrs Hall team is a family, and not only do you get to work in a stunning location but look at the extra benefits;
- Competitive pay
- 28 days holiday, including bank holidays
- Share of staff gratuities each month
- En suite staff accommodation available if required
- Uniform provided
- Homemade meals on duty
- Staff discounts, as well as friends and family discounts
- Employee assistance programme - with 24 hour helpline with experts in law, personal finance, family matters and mental health
- Training and development
- Annual anniversary bonus
- Pension scheme
- Staff parties and social events throughout the year
- Birthday gift
- Car parking on site
- Employee referral bonus
- Varied shifts

Will have previous administration or reception experience ideally in a Hotel environment and an enthusiastic knowledge of tourism in the Lake District. They will possess excellent written and verbal communication skills - the ability to talk to anyone They will have a high standard of presentation personally and attention to the presentation of their surroundings to ensure that guests have the best experience at all times. This is a customer facing role and is often the first and the last impression guests make of our Hotel. It can be fast moving at times, especially at check-in/check-out times where the need to prioritise guest requirements is imperative and will therefore require a well organised approach to work.

**Job Types**: Full-time, Permanent

**Salary**: £24,500.00 per year

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Loyalty bonus
- Tips

Work Location: In person

Application deadline: 14/04/2024
Reference ID: Reception 0424


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