Customer Service Administrator

2 weeks ago


Portslade, United Kingdom Flat Fee Recruiter Full time

BN41 Portslade

£23,000 - £25,000 dependent on experience

**Metway Electrical Industries Limited**

Permanent

19 Feb 2024

**Customer Service Advisor**
**Portslade, East Sussex BN41**

**Full Time, Permanent**

**£23,000 - £25,000 Dependent on Experience**

**Immediate Start**

**Please Note: Applicants must be authorised to work in the UK**

Metway is a major supplier to the electrical manufacturing industry based in Portslade, East Sussex. We were established in 1937 and have been providing electrical connector solutions for over fifty years to the lighting and electronic sector. We are proud to offer a range in excess of 20,000 products from simple terminal blocks to surface-mount PCB connectors and transformers.
- We are looking for a Customer Service Administrator who has the ability to multi-task and manage time effectively. An immediate start is available for the right person to join their friendly team.

**Key Responsibilities of the Customer Service Administrator Role**:

- Dealing with enquiries
- Order processing
- Raising Quotes
- Filing
- Providing Excellent Customer Service
- Handling Telephone calls in a friendly, professional manner
- Ability to adapt/respond positively to different types of characters
- Be highly motivated with a positive, can do, flexible attitude
- Have excellent time keeping and organised approach
- Be a great team player, whilst also being able to work on own initiative
- Possess strong IT skills

**Previous Customer Service skills would be an advantage**

**Benefits of the Customer Service Administrator Role**:

- Opportunity to work as part of a Supportive, Friendly Team
- 22 days holiday including 4 days Christmas shutdown (plus Bank Holidays) rising to 25 days over a 3-year period
- Pension (after qualifying 3 months)
- Yearly bonus - Company performance based

**You must be authorised to work in the UK. No agencies please.**
- Other suitable skills and experience include Customer Service Advisor, Administrator, Admin Assistant, Call Centre Agent, Customer Service Assistant, Office Assistant, Customer Service Admin, Customer Service Administrator, Customer Care, Customer Support, Client Support, Customer Relations, Client Relations, Administration, Administrative Assistant, Sales Assistant, Sales Support.


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