Salesforce Administrator

5 months ago

Sheffield, United Kingdom UniHomes Full time

**About us**:
UniHomes is a leading student property search and comparison portal and shared utilities provider. We offer a cutting-edge utility management service, taking the hassle out of shared bills for students. We currently operate in over 50 university locations nationwide helping thousands of students find their Ideal properties.

A progressive SME who is passionate about developing our technology and products to amplify the student rental market. We are scaling up our business and have doubled in size in the last six months. There is a continued growth trajectory with huge ambitions for the future making this is a very exciting time to join our team.

Our hybrid working arrangement allows you to work from home 2 days per week, with 3 days per week working from our state-of-the-art offices in central Sheffield.

**The role**:
Are you a Salesforce Consultant ready to ditch the suits and make a big splash in the student housing market? Join UniHomes and be a part of our exciting journey as we revolutionize the way students find their dream properties.

As our Salesforce Administrator, you'll be our go-to person, shaping and maintaining our Salesforce CRM to support our Sales, Operations, and Marketing functions. You'll have the autonomy to explore new Salesforce features like Marketing Cloud and Salesforce Shield, expanding your knowledge and supercharging our business processes. This is an opportunity to make a big impact on a growing business, leaving your mark on small, medium, and large changes that shape UniHomes' future.

Don’t worry, you won't be flying solo You'll have the guidance of our amazing Salesforce Developer and the Head of Salesforce to lend a hand and show you the ropes.

**Key responsibilities**:

- Perform Salesforce admin magic, managing user profiles, security settings, data management, reports, and automation, making UniHomes run smoother than a freshly greased rollercoaster
- Customize Salesforce objects, fields, page layouts, record types, flows, and validation rules, moulding Salesforce into our dream platform.
- Unleash the power of reports and dashboards, creating meaningful insights and analytics for our enthusiastic sales and marketing teams.
- Team up with sales, marketing, and operations to gather business requirements, document them and translate them into Salesforce configurations.
- Help us implement new Salesforce features and functionality while providing training and support to our fantastic end-users.
- Guard the sacred data integrity, performing daring data imports, cleaning, and quality assurance to ensure UniHomes remains the hero of accuracy.
- Tackle user issues and system errors like a fearless troubleshooter, saving the day in record time.
- Stay up to date with the ever-evolving Salesforce universe, mastering new releases, features, and best practices to keep UniHomes on the cutting edge.
- Collaborate with stakeholders, brewing robust and innovative solutions that will propel our ambitious business growth plans.

**Skills and experience**:

- 1-2 years of experience as a Salesforce Administrator, battling in the trenches of a fast-paced business environment.
- A superhero-level understanding of Salesforce CRM concepts, data models, and best practices. You've slayed countless Salesforce dragons before
- Familiarity with Salesforce's declarative customization tools, from page layouts and flows to validation rules and process builders. You know them like the back of your hand
- A champion of reports and dashboards, able to conjure insights that dazzle and impress.
- Your communication and people skills are so smooth, you could charm the Trailblazer hoodie off a Salesforce mascot at the annual Salesforce World Tour (yes, our Head of Salesforce goes there for fun).
- The ability to work independently, juggling multiple tasks and projects like a pro, even when mínimal supervision is available.
- A Salesforce Administrator certification (like Salesforce Certified Administrator) would be a huge plus.
- Knowledge of other Salesforce Clouds (Sales Cloud, Service Cloud, or Marketing Cloud) and Salesforce Lightning Experience would be the icing on the cake.

**Interview process**:

- If you have the qualities we are looking for, we’ll schedule an initial video call with our Talent Acquisition Manager and Head of CRM. This is fairly informal and gives us an opportunity to explore your skills and experience further, talk more about the role to ensure both parties are happy to proceed. This usually takes no longer than 30 minutes.
- If we’re all happy to proceed, we’ll invite you to a further team's call (or in person if local to Sheffield) to dive deeper into your experience and understand more about your previous work. This would be with the Director of Product and Technology and the Head of CRM.

**What do you get when you work here?**

With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture

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