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2 months ago

Croydon, United Kingdom Lloyd Recruitment Services - Epsom Full time

We are looking for 3 x Call Handlers for our client based in Wallington.

Working for our client, you will be a friendly voice at the end of the phone responding to members of the public either facing difficult situations or needing advice and guidance.

This is a great opportunity for someone who has previously worked within customer service and wants a role where you can really make a difference.

Call Handlers work a 4 on 4 off rolling shift pattern, with the following repeating shift times:
**7am to 7pm**

**8am to 8pm**

**2pm till midnight**

**And 9pm till 7am**

Please note you must be able to commit to ALL shift times and you will be based onsite in the contact centre.

Paying **£23,442 + Benefits **including:Life insurance, Pension scheme, Employee discount scheme for shopping and entertainment plus more

**The Individual**:

- Excellent interpersonal skills with good telephone manner to ensure callers are put at ease.
- Ability to work well under pressure and make quick decisions.
- Ability to retain information and record to a high level.
- Previous experience in a call centre or working with vulnerable people would be an advantage.

Deadline for CV’s are 20th February, interviewing on 26th February with a start date of 18th March 2024.

Refer a friend and earn up to £500 If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

**Job Types**: Full-time, Permanent

**Salary**: £23,442.00 per year

Supplemental pay types:

- Bonus scheme

Work Location: In person