Business Travel Agent
6 days ago
An exciting opportunity for a Business Travel Consultant has arisen to join a well-established Travel company in West Kent.
**Duties include;**
- Liaise with clients to understand their travel needs and requirements, continuously providing expert advice on appropriate destinations, modes of transportation, dates, costs and accommodation; ensuring the best services available are offered at the bestvalue for money
- Ensure that the company achieves the necessary SLAs, delivering exceptional resolve to customer enquiries and complaints, meeting delivery times and inter-department service levels.
- Adhere to all internal company policies and procedures to ensure that the highest standard of work is achieved and maintained, including reviewing processes and identifying ways for improvements
- Have an overall awareness of Corporate Accounts and how they're trading, ensuring compliance is met with operating licenses and other trading standards
- Be proactive and responsible in identifying any training and development needs and ensuring that training is received via the appropriate method of addressing those needs.
**Further essential experience and characteristics include;**
- Previous experience within a Travel based role is essential
- GDS experience (Galileo Smartpoint preferred)
- Experience of worldwide sales is preferred
- Confident in working to sales targets/ KPIs
- The ability to multitask and prioritise a busy workload
- A natural problem solver
- An excellent standard of spelling and grammar, confident in proof reading
**Company benefits;**
- A competitive salary based on skills and experience
- Opportunities for career growth and personal development
- 10-minute walk from mainline station (50 minutes from London mainlines)
- Use of onsite staff gym (free of charge)
- Social events throughout the year
- Informal dress code
- Staff relaxation area with TV, games, a pool table & ping pong
- Staff discount on worldwide holidays
- 22 days holiday per year, plus public holidays - increasing to 27 days with length of service
This is a great opportunity to join a truly excellent company who promote a healthy work life balance, promote progression and are open to new ideas on ways to improve business strategies.
If you have the essential experience required, please APPLY to be considered
- This role is being handled by Nicole Hill, Business Support Consultant for Pearson Whiffin Recruitment._
Not quite the right role but still looking?
- By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far_
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