Quality Assurance and Improvement Lead

6 months ago

Lincoln, United Kingdom Lincolnshire Partnership NHS Foundation Trust Full time

An exciting new opportunity for a motivated individual who is committed to quality and compassionate patient care to be our Trust Quality Assurance and Improvement Lead for Experience of Care.

The post holder will lead the Patient and Carer Experience team who focus on ensuring all patients and carers have a positive experience of care, and that the voice of patients and their carers influences how services are delivered and developed.

The post holder will be provide professional leadership and have senior responsibility for all aspects of patient experience and voice, including relevant quality improvement and innovation.

This post will be central in realising the Trust ambition to revolutionise the relationship with patients and carers so that ‘nothing about us without us’ becomes a reality for LPFT.

Be responsible for the oversight and implementation of the experience of care elements of the Trust strategy, providing relevant expertise, demonstrating compassionate leadership, visibility and supporting the continued development of the patient safety culture and wider quality agenda

**Key areas of work include**:
Ensuring a high standards and quality of PALs and Complaints including ensuring operational targets and learning

Ensuring that patient and carer experience measures (for example Friends &Family test) are fully used at multiple points across the patient journey, and that the data from these measures are fully analysed and used in service development and improvement projects

To deliver on Trust Quality priorities and Trust Strategy as appropriate

Proactive approach to Patient surveys and related action plans and improvements with Divisional leadership

NHS choices

Patient Stories initiatives

Always events

Seek, lead and Implement innovative ways of gathering patient and carer feedback

Oversee Subcontracted Advocacy Services

Oversight of carers workplan and priorities (to be led by Clinical Transformation Lead)

Volunteers, Advocacy and the carers agenda also sits in this portfolio of work

To provide assurance to the Director of Nursing and Quality that the organisation is delivering safe and compassionate high quality care against the set quality standards and outcome measures and hold responsibility for providing a continuous quality improvement approach

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this

We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Please view the attached Job Description and Person Specification documents for complete details regarding this post.

We can also offer you many staff benefits to help support you which include:
Early access to Psychological Therapies and Physiotherapy

Competitive annual leave allowance

Car leasing scheme

Childcare Vouchers

NHS pension scheme

Free eye tests

Money saving options through our salary sacrifice scheme

Discounts on major high street retailers and restaurants

**Get in touch today**:

  • Trust Lead for Quality Assurance and Continuous

    8 months ago

    Lincoln, United Kingdom Lincolnshire Partnership NHS Foundation Trust Full time

    Lead the Quality Assurance and Continuous Improvement agenda at all levels of the organisation, supporting both the Executive Director of Nursing, Professions and Quality and Medical Director in the delivery of quality improvement, quality assurance and risk management to improve quality and safety for patients, carers, visitors and staff. Lead the...

  • Career Development Lead

    1 month ago

    Lincoln, Lincolnshire, United Kingdom Dovetail and Slate Full time

    About the Role:Dovetail and Slate is seeking an experienced Education Quality Assurance Specialist to join our Prison Education team. As a key member of our team, you will be responsible for ensuring the delivery of high-quality education programs to prisoners.Your Key Responsibilities:Work closely with colleagues in the Education Department to develop and...

  • Quality Assurance Specialist

    1 week ago

    Lincoln, Lincolnshire, United Kingdom Dovetail and Slate Full time

    About the RoleDovetail and Slate is seeking a skilled Quality Assurance Specialist - Adult Education to join our Education Department. The successful candidate will be responsible for ensuring the quality of education programs delivered to adult learners in a prison environment.ResponsibilitiesDevelop and implement quality assurance processes to ensure...

  • Quality and Patient Safety Process Improvement Lead

    6 months ago

    Lincoln, United Kingdom Lincolnshire Partnership NHS Foundation Trust Full time

    To work as part of the Nursing, Quality & Professions Directorate management team with a focus on: Business Intelligence Oversight & Assurance against Quality KPIs, statutory responsibilities within the Director of Nursing & Quality Portfolio & fundamental standards of care (including risk register for Quality and professions) in order to effectively...

  • Quality Assurance Director

    1 week ago

    Lincoln, Lincolnshire, United Kingdom KM Recruitment Full time

    Job Title: Quality Assurance DirectorEstimated Salary: £45,000 - £60,000 per annumAbout the RoleWe are seeking a highly motivated and experienced Quality Assurance Director to lead our education centre quality, performance and improvements across teaching and learning, assessment and behaviours for Vocational and Functional Skills provisions.This is an...

  • Lincolnshire Quality Assurance Lead

    3 weeks ago

    Lincoln, Lincolnshire, United Kingdom Carers First Full time

    About the RoleAs a Quality Associate Specialist at Carers First, you will play a critical role in shaping our quality management strategy and ensuring the delivery of exceptional services to our clients.Key responsibilities include:Developing and implementing a Quality Management Framework aligned with the Lincolnshire County Council framework.Onboarding...

  • Improvement and Assurance Lead

    3 months ago

    Lincoln, United Kingdom Lincolnshire Partnership NHS Foundation Trust Full time

    Job summary Want to work for a Trust rated Good overall and Outstanding for Well-led and where the health and wellbeing of our patients and our staff is paramount? Then come to work for Lincolnshire Partnership NHS Foundation Trust, who have been ranked the second best mental health trust. We're recruiting to the post of Improvement and Assurance...

  • Quality Assurance Investigator

    3 weeks ago

    Lincoln, Lincolnshire, United Kingdom Adecco UK Limited Full time

    Job Title: Quality Assurance InvestigatorA major manufacturing company in Lincoln is looking for a skilled Quality Assurance Investigator to join their team. The successful candidate will be responsible for investigating and resolving quality issues in the manufacturing process to ensure compliance with industry standards.Salary: £32-£42 per hour,...

  • Educational Quality Assurance Specialist

    3 weeks ago

    Lincoln, Lincolnshire, United Kingdom Dovetail and Slate Full time

    Unlock Potential, Transform LivesIn the esteemed Prison Education department of Dovetail and Slate, we are seeking a seasoned Assistant Manager - Quality Education to spearhead our efforts in delivering high-quality education to learners. This pivotal role will see you working closely with colleagues to ensure an exceptional learning experience.The primary...

  • Quality Assurance Specialist

    3 weeks ago

    Lincoln, Lincolnshire, United Kingdom HPCareers Limited Full time

    HPCareers Limited is seeking an experienced Quality Assurance Specialist to join their team in Lincoln. This role will be a key part of the company's quality management system, working closely with the QSHE Manager to ensure the highest standards are met.About the RoleThis is an exciting opportunity for a quality professional to work on a range of projects...

  • Senior Quality Assurance Engineer

    3 weeks ago

    Lincoln, Lincolnshire, United Kingdom Nicholas Associates Full time

    Job Title: Senior Quality Assurance EngineerAbout Us:Nicholas Associates is a leading provider of quality assurance services in the manufacturing sector. Our team of experts helps clients achieve their goals through effective quality management systems.Job Summary:We are seeking a highly motivated and experienced Quality Assurance Engineer to join our team...

  • Quality Assurance Specialist

    4 weeks ago

    Lincoln, Lincolnshire, United Kingdom Euro Projects Recruitment Full time

    Job OpportunityAre you a detail-oriented and experienced professional looking for a challenging role in quality assurance? We have an exciting opportunity for an Inspector or operative from an engineering background to join our team at Euro Projects Recruitment.The successful candidate will have the opportunity to work with new equipment in a modern, clean...

  • Quality Assurance Specialist

    3 weeks ago

    Lincoln, Lincolnshire, United Kingdom Morgan Ryder Full time

    About the RoleWe are seeking a Quality Assurance Specialist to join our team at Morgan Ryder in Lincoln.The successful candidate will have a strong background in quality engineering and be able to contribute to the development of high-quality products.Key Responsibilities:Conduct quality audits and inspections to ensure compliance with industry...

  • Quality Assurance Specialist

    3 weeks ago

    Lincoln, Lincolnshire, United Kingdom HPCareers Limited Full time

    Job DescriptionThe role of a Senior Engineering Quality Professional at HPCareers Limited is an excellent opportunity to support the Quality team.Duties:Identification of components for incoming inspection and associated processes.Support for both incoming and outgoing component inspections.Completion of FAIRs (First Article Inspection Reports) for both...

  • Quality Assurance Specialist

    3 weeks ago

    Lincoln, Lincolnshire, United Kingdom Nicholas Associates Group Full time

    We are seeking a skilled Quality Assurance Specialist to join our team at Nicholas Associates Group. This is an exciting opportunity for a motivated individual to make a real impact on the quality of our products.As a Quality Assurance Specialist, you will play a critical role in ensuring that our products meet the highest standards of quality and...

  • Quality Assurance Manager

    2 days ago

    Lincoln, Lincolnshire, United Kingdom Carers First Careers Full time

    Carers First Careers is currently looking for a Quality Assurance Manager to lead our efforts in Lincolnshire. As a key member of our team, you will develop and implement a Quality Management Framework that aligns with the council's standards.Your primary responsibilities will include:Onboarding staff teams across Lincolnshire with the Quality...

  • Senior Quality Assurance Engineer

    1 month ago

    Lincoln, Lincolnshire, United Kingdom Rullion Limited Full time

    Rullion Limited, a leading recruitment agency, is currently seeking an experienced Senior Quality Assurance Engineer for a prestigious client in the energy sector.About the Role:This is a full-time position based in Lincoln, with an estimated salary range of £29.44 per hour (PAYE) and a contract duration of 6-12 months.The ideal candidate will have a strong...

  • Quality Assurance Specialist

    7 hours ago

    Lincoln, Lincolnshire, United Kingdom DCV Technologies Limited Full time

    Job Description:We are seeking a Quality Assurance Specialist to join our team at DCV Technologies Limited, a leading manufacturer of bearing technologies. Based in the A46/A15 area of Lincolnshire, this role offers a competitive salary range of £22,687 - £26,850 per annum, plus excellent benefits.The ideal candidate will have experience in quality...

  • Ln - Continuous Improvement Officer

    6 months ago

    Lincoln, United Kingdom Quality Service Recruitment Full time

    **Role Summary**: As the Continuous Improvement Officer, you will play a pivotal role in driving positive change within our operations. Reporting to the Performance Improvement Manager, you'll actively promote a culture of continuous improvement, enhancing our processes, and collaborating with the factory floor team to implement improvements. Your efforts...

  • Senior Quality Assurance Specialist

    3 weeks ago

    Lincoln, United Kingdom Nicholas Associates Full time

    Senior Quality Assurance SpecialistWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Nicholas Associates. This role will play a critical part in ensuring the highest standards of quality throughout our manufacturing processes.The successful candidate will have a strong background in quality engineering and be able to...