Senior Host
3 months ago
As a Host, you will greet guests as they enter and show them to their table. You will also engage with guests to ensure their experience in the restaurant is a memorable one. You will be a key point of contact for enquiries wishing to book with us at Australasia and Sunset. You you will work alongside our Business Development Manager, Reservation Manager, Head Host and the host team as a whole to maximisie bookings and leads, particularly across the festive period.
Have a strong handle on the daily running of Collins (Design My Night) booking system (previous experience is preferred but not required).
- Co-ordinate all bookings and enquiries in real time across the venues.
- Ensure all deposits are completed correctly.
- Understanding and communicating our venue offerings to enquiries.
- Answering and converting inbound enquiries.
- Co-ordinating the book over busy periods.
**Job Types**: Full-time, Permanent
**Salary**: From £10.42 per hour
**Benefits**:
- Company pension
- Discounted or free food
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Supplemental pay types:
- Tips
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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