Technical Support Assistant

1 month ago


Ringwood, United Kingdom Rokill Pest Control Services Full time

Rokill are a long-established Pest control company with a great reputation for delivering a high-quality service, based upon training and teamwork.

We hold the Queen’s Royal Warrant for pest control services. We hold Investors in People at Gold standard and are one of only two pest control companies in the U.K to have achieved this award. It confirms our commitment to training, supporting and motivating our team.

Our people are our greatest asset and the key to our success. Rokill is a wholly owned subsidiary of the Nurture Landscapes Group and we have exciting and ambitious plans for growth.

We require an additional Pest Control Surveyor to join our Sales team, to develop new business and support existing clients in the Ringwood, BH24 3PB.

**Roles and Responsibilities of the Technical Support Assistant**:

- To provide office based support to the COO when required.
- Compiling productivity performance data and presenting to National Operations Manager and Regional Managers
- Administrating the vehicle telematics website, analysing data on driver behaviour and compiling monthly summaries to be sent to all drivers
- Analysis of sales lead data, and the compilation of weekly updates
- Dealing with customer complaints
- Completing risk assessments and method statements
- Creating scheduled visit dates for clients
- Dealing with clients requests for documentation
- Completion of customer health and safety questionnaires
- Inputting results of Internal Quality Audits
- Book and schedule training courses for technicians
- Assisting with preparation of tender documents
- Excellent communication skill
- Problem solving
- Enthusiastic, positive
- Ability to prioritise work and deadlines
- excel and PowerPoint
- Have the ability to work effectively and independently

**If you are looking for a change in direction or have already started your career within this industry then please submit your CV for consideration in the first instance**.

**No agencies please.**
- **Rokill is committed to creating a diverse environment and is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.**_

**Salary**: £25,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ringwood, BH24 3PB: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 27/07/2023
Reference ID: DV-TSA-RIN-NP



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