Customer Service Specialist

2 weeks ago


BurnhamOnCrouch, United Kingdom Nash Tackle Full time

We are looking to hire a Customer Service Specialist, you’ll be an essential contributor to our success, and we’ll look to you to not only grow our revenue and reputation, but to help our customers and clients increase their own profitability as well. You’ll take ownership of the company’s efforts in the day-to-day support to our customers and our external salesforce. You’ll also act as a consultant to clients offering a variety of solutions, in all cases helping them connect with their customers to build loyalty and grow revenue - it’s a critical part of our own customer satisfaction strategy.

To help you succeed we provide competitive salary and benefits, extensive training, an assigned portfolio of existing customers, and a career path for successful performers.

The role will be based at our HQ in Burnham on Crouch, Essex with the hours being 8.30 am to 5 pm Monday - Thursday and 8.30 am to 4 pm Friday.

**Job responsibilities**:

- Sales Activity Reporting - Report and communicate with management to ensure the sales environment supports internal needs relating to functionality and performance. Ensure the timely/accurate recording, tracking and reporting of all sales activities and customer/competitive information through ongoing usage of approved sales automation tools.
- Maintain working knowledge of all products we supply, being able to explain any aspect at a moment’s notice, and develop an understanding of new products quickly
- Build new relationships and strengthen existing relationships to create lifelong business partners that will return for our products for years to come.
- Listens to and answers questions and resolves concerns to retain customers.
- Accepts ownership for accomplishments and explores opportunities to accomplish new things in order to enhance department and company reputation.
- Personal Development & Training - Take personal accountability to complete all assigned training, and personal development requirements as required.
- Managing bookings for the portfolio of Nash lakes.
- Representing Nash tackle at trade shows and public shows where required.
- Assisting with requirements from Show Manager and Merchandising team for trade show, public shows and shop days.

**Job Skills & Qualifications**:
**Required**:

- Proven ability to personally execute the sales process, developing new customers and building existing account relationships to consistently achieve and exceed sales goals and business results.
- Strong attention to detail
- Great decision-making skills
- Ability to interact well with customers
- Ability to maintain performance goals
- Ability to work in a team environment
- Computer literate with a high understanding of industry standard software.

**Preferred**:

- Use of Customer Relationship Management (CRM) tools
- Angling experience, although not essential.

**Benefits**:

- Competitive salary


  • Customer Service

    4 weeks ago


    Newark-on-Trent, United Kingdom Quality Service Recruitment Full time

    Immediate starts available for Customer Service / Administrators out of the Newark area. We can offer very flexible working hours and you can work between 20-39 hours per week depending on what your availability is. Those who must work around school hours - this could be a perfect role for you! **About Quality Service Recruitment**: We are proud to be one...


  • Walton-on-Thames, United Kingdom Plum Personnel Full time

    **ITALIAN CUSTOMER SERVICE SPECIALIST** **WALTON-ON-THAMES (HYBRID)** **Salary £26,000 + FANTASTIC BONUS SCHEME + EXCELLENT COMPANY BENEFITS** 2 days office-based and 3 days home-based **About the Italian Customer Service role**: Primary point of direct contact and communication with customers. Responsibility for servicing customer needs and providing...

  • Customer Service

    4 weeks ago


    Stoke-on-Trent, United Kingdom Uniting People Full time

    We are looking for a Customer Service Specialist. £25,000 Basic Monday - Friday Office Hours - Responding to enquiries - Provide excellent customer service - Written and verbal communication **Job Types**: Full-time, Permanent Pay: From £25,000.00 per year Schedule: - Monday to Friday Supplemental pay types: - Bonus scheme Work Location: In person


  • Burnham-on-Crouch, United Kingdom Rutherford Briant Full time

    Are you looking for a role in IT Support? I am currently assisting my client to find an IT Support Technician, this is a role for someone that is passionate about Technology and confidant with delivering great customer service. The business is a market leader in wholesale fishing equipment, with sites in the UK and Europe. They have a newly refurbished site...


  • Stoke-on-Trent, United Kingdom Data Vertex Full time

    We invite you to be a part of our growing organization as a Customer Care Specialist. In this role, you will be the frontline interface between our customers and our brand, going above and beyond to provide exceptional service. As a Customer Care Specialist, your primary responsibility is to deliver outstanding customer service, ensuring customers'...


  • Stoke-on-Trent, United Kingdom Service Care Solutions Full time

    Service Care Solutions have an exciting opportunity to join Stoke-On-Trent City Council as a SEND Specialist Practitioner. The successful candidate will work closely with students, teachers, and parents to provide tailored support and interventions for pupils with special educational needs and disabilities. This is a Part-Time position on a 3-month contract...


  • Stoke-on-Trent, United Kingdom Service Care Solutions Full time

    Service Care Solutions have an exciting opportunity to join Stoke-On-Trent City Council as a SEND Specialist Practitioner. The successful candidate will work closely with students, teachers, and parents to provide tailored support and interventions for pupils with special educational needs and disabilities. This is a Part-Time position on a 3-month contract...


  • Stoke-on-Trent, Staffordshire, United Kingdom Service Care Solutions Full time

    Service Care Solutions have an exciting opportunity to join Stoke-On-Trent City Council as a SEND Specialist Practitioner. The successful candidate will work closely with students, teachers, and parents to provide tailored support and interventions for pupils with special educational needs and disabilities. This is a Part-Time position on a 3-month contract...


  • Stoke-on-Trent, Staffordshire, United Kingdom Service Care Solutions Full time

    Service Care Solutions have an exciting opportunity to join Stoke-On-Trent City Council as a SEND Specialist Practitioner. The successful candidate will work closely with students, teachers, and parents to provide tailored support and interventions for pupils with special educational needs and disabilities. This is a Part-Time position on a 3-month contract...


  • Burton-On-Trent, United Kingdom Sciensus Full time

    **Do you have a passion for delivering a high-quality customer focus service and would be able to start on the 9th December?** We are always on the look out for passionate **Customer Services Advisor's **to work within our call centre at our** Head Office** in** Burton upon Trent.** Essentially, we are looking for individuals to come and join us who can...


  • Burton-on-Trent, United Kingdom Blue Arrow Ltd Full time

    Blue Arrow are proud to be working with a leading provider of out-of-hospital clinical homecare, who work in close partnership with the NHS to bring patients life-changing treament in their own homes. My client are looking to recruit **10x Customer Service Advisors to their team,** to assist them in providing an excellent experience to their diverse range of...

  • Customer Service

    19 hours ago


    Stoke-on-Trent, United Kingdom Uniting People Full time

    Our client is a thriving and fast-growing company who offer excellent career progression and company benefits. They are looking for an experienced customer service person who has an excellent telephone manner, an ability to multitask and enjoys building rapport with customers over the phone in order to give the best service.Responsibilities: * Receive &...


  • Stoke-on-Trent, United Kingdom BET365 Full time

    As a European Responsible Gambling Support Advisor, you will join a specialist team who help and support our customers in the Italian language.You will be responsible for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible...

  • Customer Service

    1 day ago


    Stoke-on-Trent, United Kingdom Uniting People Full time

    Our client is a thriving and fast-growing company who offer excellent career progression and company benefits. They are looking for an experienced customer service person who has an excellent telephone manner, an ability to multitask and enjoys building rapport with customers over the phone in order to give the best service.Responsibilities: * Receive &...


  • Stoke-On-Trent, United Kingdom BET365 Full time

    As a European Responsible Gambling Support Advisor, you will join a specialist team who help and support our customers in the Italian language.You will be responsible for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible...


  • Southend-on-Sea, Essex, United Kingdom Essex Partnership University NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the leadership team in south east Essex as Head of Specialist Services for community health services. The Head of Specialist Services will provide clinical and operational leadership to specialist community physical health services in south east Essex. The Head of Specialist Services will use extensive clinical...

  • Customer Service

    1 month ago


    Stoke-on-Trent, United Kingdom Rapier Full time

    **Job description** We are currently looking an Operations Admin Advisor for our customer based in Stoke on Trent. You will be working with 2 of the world’s largest manufacturing and distribution brands. The position is on a temporary to permanent basis with the intention of becoming permanent in 2023. Pay Rate is £25,000pa (paid hourly) Hours of work:...


  • Walton-on-Thames, United Kingdom March Recruitment Full time

    Logistics Specialist **Salary**: £32 - £45,000 per annum Location: Walton on Thames Hours: Monday - Friday 8:30am-5pm - Hybrid working Summary of a Logistics Specialist Our client is looking for a Logistics Specialist to join their friendly and dynamic team. You will be responsible for cost efficient transport planning, distribution & delivery planning....


  • Stoke-on-Trent, United Kingdom RAW Recruiting Solutions Full time

    **CUSTOMER SERVICE ADVISOR - TALKE - £22672.00 (Rising to £23672.00 after 6 months)** Due to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect...


  • Burton-On-Trent, United Kingdom Trent & Dove Housing Full time

    Working in a hybrid way, we are looking to recruit a customer focused, people focused team player with excellent communication and people skills to join our customer service team. The team are responsible for providing a front line service to customers, answering inbound calls and a face-to-face service and resolving queries at the first point of contact....