Field Visiting Officer

2 months ago

Birmingham, United Kingdom Capita Full time

Salary - £23,680.40 pa basic + uncapped commission scheme (average of £5,856 in additional earnings)
- Business mileage allowance of 45p per mile
- 36.5 Hours per week - flexible with the potential of 4-day week
- Permanent contract
- 100% remote working

This is a perfect opportunity for a confident, communicative, active individual looking to kickstart their career or try something new.

**Job title**:
Field Visiting Officer

As a **Field Visiting Officer **, you will visit customers currently without a TV licence at addresses throughout **Birmingham, B postcode areas **helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.

Along with a permanent contract and a starting salary of £23,680, you will also be eligible for an uncapped commission scheme offering an annual average of £5,856 in additional earnings (taking the salary to an average of £29,536 pa uncapped). In addition, an annual business mileage allowance of 45p per mile on the first 10,000 miles travelled paid from and to your home address.

You’ll be working a **36.5-hour week on a flexible shift pattern **, with 16 hours to be completed between 4pm-9pm Monday-Friday or anytime at weekend, with a potential of a four-day working week in either a part-time or full-time capacity.

Experience in a similar role isn’t essential, though previous experience working in a field-based role is desirable. You’ll receive four weeks of training at the start and work with a training officer on the road until you’re comfortable with the role. With support from your manager, you’ll have the chance to grow your skills and progress your career, whether that’s into a management role or within the wider business.

**Core Responsibilities**:

- Conduct door to door visits to properties where no TV licence is registered.
- Listen to customer reasoning for not having a licence and make an informed decision on next steps.
- Accurately record visit details and complete daily timesheets via the handheld device.
- Explain and sell the benefits of all licence payment schemes.
- Take and accurately record payment details.
- Attend court when required to give evidence in prosecution cases.
- Carry out work and attend meetings as directed by the Visiting Manager.
- Maintain an effective deterrent against evasion of the TV licence.
- T aking Records of Interview under caution.
- Update and improve the TV licensing database.

**What you’ll need to bring**:

- It’s essential that you have a full UK Driving Licence and access to your own a car, with at least a year of driving experience.
- You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis.
- Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
- Similar previous experience is not essential - we have colleagues who excel from a diverse range of backgrounds, whether that’s customer service, retail, sales, ex-Armed Forces or security, however, there is one thing in common - excellent communication skills.

**About Capita Experience**

This division combines expertise from our former divisions — including Customer Management, People Solutions, Software, Consulting and Scaling Partner — into one new division. Our focus is on serving a blue-chip client base in the UK and across Europe, with the aim of growing within these markets and expanding to new markets. Our primary focus is helping clients digitise their interactions with customers, members, and other stakeholders, and move towards an integrated data-driven, insight-led and personalised customer experience. This is a fantastic opportunity for Capita given our long-standing client relationships and deep CX expertise across multiple locations. Currently Capita holds market-leading positions in the UK and Ireland, with solid footholds in Germany and Switzerland. Our ambition is to expand globally and be recognised as a provider of best-in-class digitally led CX services.

**What’s in it for you?**

An opportunity to develop new skills and confidence in a role that keeps you active, supported by a network of colleagues working to keep the community connected to their favourite live programmes.
- 23 days’ holiday (rising to 28) with the opportunity to buy extra leave.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave and plenty more.
- As part of our safeguarding commitment, we’ll provide a range of safe working measures including the provision of body worn video cameras for all colleagues.
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and tec

  • Field Visiting Officer

    1 week ago

    Birmingham, United Kingdom Capita Full time

    Salary - £23,680 pa basic + uncapped commission scheme (average of £5,856 in additional earnings) - Business mileage allowance of 45p per mile - 36.5 Hours per week - flexible with the potential of 4-day week - Permanent contract - 100% remote working This is a perfect opportunity for a confident, communicative, active individual looking to kickstart...

  • Field Sales Representative

    2 days ago

    Birmingham, United Kingdom Standout Field Marketing Full time

    **Join Us as a Territory Manager!** - **Territory Covers: Birmingham & surrounding areas**_ - **Contract: Permanent, Full-time**_ - **Salary: upto £26,500 plus performance related bonus, company car & fuel card**_ **Are you wired for forging lasting connections?** Thrive in the whirlwind of field sales? Brace yourself for an extraordinary chance to be part...

  • Television Licence Field Officer

    2 weeks ago

    Birmingham, United Kingdom Capita Full time

    As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Birmingham area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them. - You’ll be rewarded with £30,000...

  • Field Monitoring Officer- West Midlands

    2 months ago

    Birmingham, United Kingdom Capita Full time

    Support safer communities as a Field Monitoring Officer: Would you like to contribute to a better, safer UK? We’re passionate about improving the lives of People and have partnered with The Ministry of Justice to keep people out of prison. Make a difference by joining us as a Field Monitoring Officer. On a day-to-day basis, you’ll head off to visit...

  • Resolution Officer

    1 week ago

    Birmingham, United Kingdom The Business Connection Full time

    **Our client is a market leader in their sector who span the entirety of the Northwest and West Midlands. An opportunity has arisen for a field-based Dispute Resolution Officer to join their team.** As a Resolution Officer, you will liaise with customers face to face with a view to resolving any matters that may arise and find suitable solutions in a timely...

  • Field Agent

    1 day ago

    Birmingham, United Kingdom Resolvecall Full time

    **Job description** **Field Agent / Warrant Officer based in Birmingham** **The start date for this vacancy is the 8th of January 2024.** - Do you want the potential to earn £37,643 per year? - Are you interested in a 4-day working week? - Would you love to work outdoors? If the answer is yes then we have an excellent opportunity for...

  • Field Agent

    1 day ago

    Birmingham, United Kingdom Resolvecall Full time

    **Field Agent / Warrant Officer based in Birmingham (B Postcode)** Do you have a full driving licence and access to a vehicle for work? Are you interested in a 4-day working week? Would you love to work outdoors? If the answer is yes, then we have an excellent opportunity for you! - _________________________________ **SALARY**: Basic salary of...

  • Field Monitoring Officer- West Midlands

    1 week ago

    Birmingham, United Kingdom Capita Full time

    Become a home-based Field Monitoring Officer and help us deliver better outcomes for a safer society across England & Wales. Working remotely from home, you will travel across local communities to support those who have electronic monitoring requirements. You will support with the installation and decommissioning of monitoring equipment. Compensation:...

  • Healthcare Product Trainer

    2 weeks ago

    Birmingham, United Kingdom REL Field Marketing Full time

    What's the role about?: **Healthcare Product Trainer** **Haleon** **Full Time, 9 month Fixed Term Contract** **37.5hrs, Monday - Friday** **Salary**: £24,000 - £28,000 per annum + up to 20% bonus + company car **Location**: Midlands (approx. 2 days per week working from home) Our Haleon team are looking for excellent brand awareness trainers to join...

  • Regional Product Trainer

    1 week ago

    Birmingham, United Kingdom REL Field Marketing Full time

    What's the role about?: **Regional Product Trainer** **Haleon** **Full Time, 9 month Fixed Term Contract** **37.5hrs, Monday - Friday** **Salary**: £24,000 - £28,000 per annum + up to 20% bonus + company car **Location**: Midlands (approx. 2 days per week working from home) Our Haleon team are looking for excellent brand awareness trainers to join...

  • Field Loss Adjuster

    7 days ago

    Birmingham, United Kingdom Direct Line Group Full time

    **Field Loss Adjuster**: **Manchester, East Midlands, West Midlands - Hybrid (2 days a week in the office)**: **Full Time, Permanent Position**: **Let’s be brilliant for our customers**: Join us as a Field Loss Adjuster, shaping exceptional customer experiences and driving success in Home, SME & Commercial claims, and visiting customers where additional...

  • Field Officer

    2 months ago

    Birmingham, United Kingdom BAKERS BASCO LIMITED Full time

    **Field Officer** Midlands and South West Bakers Basco Limited was formed to - Provide a common bread tray to bakers & retailers - Extend the use of the Omega tray to other bakers & retailers - Licence other bakers so that they have access to the Omega tray and participate in the Bakers Basco system of tray management and charging. The ultimate objective...

  • Sales - Field

    1 month ago

    Birmingham, United Kingdom Uniting People Full time

    **Sales - Field Sales** **Basic Salary: £24K OTE £72,000** **Responsibilities**: As a successful salesperson, you will be sourcing new clients signup and close deals to achieve your sales targets. **Key Responsibilities: -** - Converting prospects into successful customers through customer sales methods such as door-to-door, cold calling, and...

  • Field Service Engineer

    1 week ago

    Birmingham, United Kingdom ACS Performance Full time

    As the **Field Service Engineer** you will play a key role in supporting the businesses customers and worldwide distributors through service, calibration, and technical assistance. - Carry out visits to Customer sites for scheduled service, calibration, and training of Group products - Attend to breakdown calls, when required, on Group products - Maintain...

  • Field Sales Consultant Manufacturing/engineering

    2 months ago

    Birmingham, United Kingdom Rise Technical Recruitment Limited Full time

    **Field Sales Consultant (Manufacturing/Engineering Products) Home based covering the Midlands** **£30,000- £32,000 + Commission (£10,000+) + Training + Progression + Company Car + Pension + Company Benefits** Excellent role on offer for a Field Sales executive looking to work for a multi-national organisation where you will be responsible for driving...

  • Brand Ambassador

    1 week ago

    Birmingham, United Kingdom Standout Field Marketing Full time

    Overview: **Brand Ambassador - OPI** **Territory: Birmingham & surrounding areas** **Permanent, Part-time** **Salary: £15,600 (£26,000 FTE) + up to 20% bonus** **Are you a confident sales person?** **Are you looking for a part-time role to suit your current situation?** We have an opportunity to join our OPI team as a Brand Ambassador. In this field...

  • Merchandiser - Flexible - Self Employed

    1 week ago

    Birmingham, United Kingdom Field Sales Solutions Full time

    **Information** - Job Ref: JJ1005962BirMFSE - Location: Birmingham, West Midlands, United Kingdom - Postcode: B1 - Type of contract: Permanent - Salary: £12.00 to £12.00 Per Hour - Posted Date: Wednesday, March 13, 2024 - Closing Date: Wednesday, May 15, 2024**Merchandiser - Flexible - Self Employed** Are you looking for flexible work? We are looking for...

  • Field Service Engineer

    3 weeks ago

    Birmingham, United Kingdom BMR Solutions Full time

    Field Service Engineer   Field-Based   Competitive Salary + Holiday + Pension + Flexible Working + Life Insurance + Profit Share Scheme + Wellbeing Activities + Career Development Opportunities   A Field Service Engineer sought for a Bristol based manufacturer who are experiencing on-going growth and success within their markets.   You will be...

  • Field Service Engineer

    1 month ago

    Birmingham, United Kingdom BMR Solutions Full time

    Field Service Engineer   Field-Based   Competitive Salary + Holiday + Pension + Flexible Working + Life Insurance + Profit Share Scheme + Wellbeing Activities + Career Development Opportunities   A Field Service Engineer sought for a Bristol based manufacturer who are experiencing on-going growth and success within their markets.   You will be...

  • Field Service Engineer

    1 month ago

    Birmingham, United Kingdom BMR Solutions Ltd Full time

    Field Service Engineer Field-Based Competitive Salary + Holiday + Pension + Flexible Working + Life Insurance + Profit Share Scheme + Wellbeing Activities + Career Development Opportunities A Field Service Engineer sought for a Bristol based manufacturer who are experiencing on-going growth and success within their markets. You will be responsible for...