Home From Hospital Link Worker

5 months ago

Gosforth, United Kingdom Everyturn Full time

An exciting opportunity has risen for a Link Worker/Support Worker to join our Chain Reaction team in Newcastle.

The post holder will provide hospital discharge support for older people, facilitating their transition back into the community, working closely with volunteers, support workers and hospital staff to support a safe return home and prevent readmission.

You will be visiting clients in their own homes in the NE5, NE12, NE1, NE13, NE3, NE4 regions so it would be desirable if you have your own vehicle.

**About the role**
- To oversee the development and implementation of the Home from Hospital pilot, including working with relevant stakeholders, colleagues, and partners on a daily basis.
- To recruit, train and support volunteers to provide Home from Hospital support.
- To work with older people in a reassuring, supportive and empowering manner in order to identify and assess individual needs, providing a range of options post discharge to support improvements in their general health and wellbeing.
- To work with older people their families carers and friends on a one-to-one basis.
- To present and discuss options and opportunities with the older person, in an accessible form, enabling them to identify suitable ways to achieve their desired outcomes and where appropriate, to refer them to other agencies and sources of help.
- To co-produce and monitor individual outcome-based support plans and associated risk assessments.
- To identify and research information and local community resources relevant to the older persons situation.
- To support the older person to access community-based opportunities.
- To encourage and support older people using the Home from Hospital service to be involved in its development and contribute to its evaluation.
- To use appropriate systems to record the work of the service.
- To attend necessary training sessions and meetings in order to remain up to date on developments and issues affecting older people.

**About you**

To be successful in this role, the following are essential:

- Good communication skills (verbal, written and fluency in English).
- Very good organisational and time management skills, able to manage and prioritise own work.
- Ability to work as part of a team.
- Very good interpersonal skills, with the ability to develop good working relationships at all levels, both internally and externally.
- Non-threatening communication style.
- Enthusiastic and motivated.
- Basic IT skills - (Microsoft Office & Internet).
- Able and willing to regularly work independently without direct management supervision, using initiative.
- Ability to engage in reflection with manager and other colleagues.

It would also be great if you have:

- Group facilitation & participation skills.
- Prepared to undertake Basic teaching / training qualification.
- Recent mental health work experience.
- Recent knowledge of adult mental health issues.
- Driving licence and access to a vehicle for work purposes.

**What we offer in return**

We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:

- 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) and the option to purchase or sell day
- Enhanced pension
- Wagestream - ability to release earnings, giving you instant access to your pay
- Vitality Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
- Enhanced life assurance scheme, payment being three times your annual salary
- Plus, many more great benefits on offer

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities

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