Care Navigator

6 months ago


Ashford, United Kingdom Wye Surgery Full time

**Care Navigator (part time 20 hours per week) Reports to**: Office Manager and Office Supervisor MAIN DUTIES AND RESPONSIBILITIES Use digital dictation to produce referral letters and process onto e-referrals. Ensure letters and referrals are correctly entered onto the patients EMIS notes under the correct heading. Ensure that referrals are signed by the referring GP if necessary or another in their absence. Ensure referral letters are sent to the correct location in a timely manner.

Process e-referrals in accordance with current protocols. Maintain e-referral work lists. Install new referral templates on EMIS. Provide Telederm administration.

GENERAL DUTIES Receive and take calls as required. Diverting calls and taking messages as necessary. Ensure all staff are kept updated of changes to referral procedures. Process incoming post when required to do so.

Respond to any ad-hoc requests as and when necessary. Any other delegated duties considered appropriate to the post. Ensure tasks are completed in a timely manner To create a positive working environment within the team.



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