Retail Assistant

4 months ago

London, United Kingdom The Royal Parks Full time

**About Us**:
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for a Retail Assistant to join our team in our first flagship shop, the Boat House, on a seasonal contract (ending in August), on a part-time or full time basis, working up to 36 hours per week.

**The Benefits**:

- Salary of £22,370 (FTE) per annum depending on experience (£11.95 per hour)
- 26 days' annual leave (pro rata) plus public holidays
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Offices in a beautiful location

This is a fantastic opportunity for an enthusiastic, customer-focused individual looking for a role in a stunning location with our flourishing organisation.

As we launch our first flagship store amidst the peaceful and historic backdrop of Hyde Park, you’ll play a key role in driving our retail ambitions whilst forging a rewarding career.

We’ll provide you with excellent initial training when you join our welcoming and dedicated team, not to mention an incredible array of benefits to support your personal and professional life

**The Role**:
As a Retail Assistant, you will support our retail operations, starting with the Boat House and progressing to other outlets.

Supporting the Retail Manager and Supervisor, you will help to meet sales targets, provide excellent customer service and ensure exemplary visual merchandising and housekeeping standards.

You will also process deliveries, fulfil eCommerce orders, support the management of team rotas and create opportunities for upselling, encouraging donations.

**Please note, this role will involve lifting and manoeuvring stock.**

**About You**:
To be considered as a Retail Assistant, you will need:

- Excellent customer service standards
- Excellent time keeping skills
- A good level of numeracy

Other organisations may call this role Retail Customer Assistant, Shop Assistant, Store Assistant, Retail Sales Assistant, or Customer Service Assistant.

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