Customer Service Representative

3 weeks ago

Reading, United Kingdom Diligenta Full time

**Salary**: From £21500-£21500

**Customer Service Representative - Reading - 12 month FTC**:
At Diligenta, providing an excellent customer experience is at the heart of everything we do so you will not be surprised to know we also believe in providing an excellent employee experience is just as important too.

Our aim is to transform our clients' operations and be acknowledged as the Best in-class Platform based Life and Pensions Administration Service provider. Diligenta drive a culture that is founded on positive change and development and our employees have often described Diligenta as being their 'home'.

If you are looking for an opportunity to start or build on a career within the Finance industry, or maybe you want to get back into the workplace after some time out or maybe you just want to be part of a great group of likeminded people who are passionate about excellent customer service, then we'd love for you join us as a Customer Service Representative.

**Summary of the role**:

- These are 12 month fixed-term contacts, with full-time and part-time hours available
- We can offer hybrid work from home after the initial onsite training period
- Our working hours are Monday to Friday between 8am and 6pm (flexible hours available) so no evening or weekend shifts that would impact on your family and social lives
- The full-time starting salary is £21,500 per year
- We are based in central Reading, a short walk from Reading train station and well connected by bus

**Benefits**:

- We offer 23 days holiday (plus bank holidays)
- Eligibility for an annual discretionary bonus scheme
- Excellent employee wellbeing and assistance support programmes
- A contributory company pension scheme
- Expansive employee discount site saving you money on anything from your weekly food shop, to holidays, electrical goods and financial services

**What you'll be doing**:
Our Customer Service Representatives are primarily phone based, providing support to our customers when they need it the most including advising members on policy details, resolving queries, collaborating with independent financial advisors and most importantly, providing our customers with an exceptional level of service.

As part of the UKs leading Life and Pensions service provider, Diligenta can offer you a really rewarding role supporting the varied customer needs of our client M&G PLC. We provide all our Customer Service Representatives full training from day one, a competitive benefits package and ongoing support opportunities to reach your personal and career progression potential whichever is relevant to you personally.

**What we're looking for**:

- You have a passion for helping people and providing great service. Many of our Customer Service Representatives have gained this through work in a call centre environment, retail, hospitality, travel, or other customer-focussed environments.
- What is important to us is your ability to communicate easily on complex matters and an exceptional positive attitude to providing service and a commitment to learning
- A good basic knowledge of Microsoft Office (e.g. word, excel) and computer competency is essential to the role.

**Who are Diligenta?**

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. As a business, we drive a culture that is founded on positive change and development.

  • Customer Service Representative

    2 weeks ago

    Reading, United Kingdom Marshall Motor Group Full time

    We are seeking a Customer Service Representative to join our Honda division at our Reading dealership. You will assist in providing a high-quality service for our customers and gain great exposure to our brand. This role is offered on a full time and permanent basis. We can offer a fantastic range of benefits in an environment that offers career development...

  • Customer Service Representative

    1 week ago

    Reading, United Kingdom Reed Full time

    Customer Service RepresentativeJob Type: Permanent, Full-timeLocation: ThealeWorking Hours: Monday to Friday, 9:00am – 5:00pm We are seeking a dedicated Customer Service Representative to join our team in Theale. The ideal candidate will be the first point of contact for our customers, handling incoming calls and emails with a focus on resolving inquiries,...

  • Customer Service Representative

    3 weeks ago

    Reading, United Kingdom Core Marketing Ltd Full time

    **IMMEDIATE START!!** **FULL TIME - Customer Service Representative** **IMMEDIATE START!!** **FULL TIME - Customer Service/Sales Assistant - Greater London** **Are you a go-getter who loves sales and building relationships? Want a flexible and a more sociable work environment? Perfect!** About us and what we do: At Core Marketing, we're expanding our...

  • Customer Service Representative

    1 week ago

    Reading, Reading, United Kingdom eTeam Inc. Full time

    Job DescriptionRole: Customer Service Representative Duration: 12 MonthsLocation: Reading, UKFrench-speaking Customer Service PositionJob Overview:Join an extraordinary team where your expertise matters. It's only natural that you want to be part of a company that nurtures your skills to the fullest. Within client Connect, your abilities will have a global...

  • Customer Service Representative

    1 month ago

    Reading, United Kingdom Robert Half Full time

    CUSTOMER SERVICE REPRESENTATIVELOCATION - READING5 DAYS A WEEK IN OFFICESALARY - £30,000An exciting opportunity has arisen due to an internal promotion. My client is looking for a Customer Service Representative to strengthen their internal service team in Reading. You will be the first contact person in order processing.You will support our customers...

  • Customer Service Representative

    3 weeks ago

    Reading, United Kingdom Robert Half Full time

    CUSTOMER SERVICE REPRESENTATIVELOCATION - READING5 DAYS A WEEK IN OFFICESALARY - £30,000An exciting opportunity has arisen due to an internal promotion. My client is looking for a Customer Service Representative to strengthen their internal service team in Reading. You will be the first contact person in order processing.You will support our customers...

  • Customer Service Representative

    3 weeks ago

    Reading, United Kingdom Affinity Search Full time

    **Role: Customer Service Representative (Telephone)** **Location: Reading** **Salary: up to £31,000 + O/T** Our clients prestigious Reading Dealership is looking for an experienced Customer Service driven individual to provide a service to customers that will demonstrate the profitable sale of Workshop Services and Products. **Paying up to £31,000 DOE...

  • Customer Service Representative

    1 week ago

    Reading, Reading, United Kingdom Affinity Search Full time

    Role: Customer Service Representative (Telephone)Location: ReadingSalary: up to £31,000 + O/TOur clients prestigious Reading Dealership is looking for an experienced Customer Service driven individual to provide a service to customers that will demonstrate the profitable sale of Workshop Services and Products.Paying up to £31,000 DOE plus overtime paid at...

  • Customer Service Representative

    3 weeks ago

    Reading, United Kingdom MarkJames Search Full time

    French Speaking Customer Service Representative – Reading – 12 Month Contract - £12phBe part of something exceptional. You’re good at what you do, so it makes sense you want to work for a company that helps you realise your full potential. Your talents will impact thousands of customers around the world. You will be making a real difference in the...

  • Customer Service Representative

    1 month ago

    Reading, United Kingdom MarkJames Search Full time

    French Speaking Customer Service Representative – Reading – 12 Month Contract - £12phBe part of something exceptional. You’re good at what you do, so it makes sense you want to work for a company that helps you realise your full potential. Your talents will impact thousands of customers around the world. You will be making a real difference in the...

  • Customer Service Representative

    1 week ago

    Reading, Reading, United Kingdom MarkJames Search Full time

    French Speaking Customer Service Representative – Reading – 12 Month Contract - £12phBe part of something exceptional. You're good at what you do, so it makes sense you want to work for a company that helps you realise your full potential. Your talents will impact thousands of customers around the world. You will be making a real difference in the...

  • Customer Service Representative

    3 weeks ago

    Reading, United Kingdom CRA Group Ltd Full time

    **Things you need to know** - These are full time, hybrid, permanent jobs (hybrid working is available after initial on site training) - Hours 37.5 per week, working Monday to Friday with shift rotation between the hours of 8am to 8pm. No weekends required. Various Options for Flexible Working Opportunities. - No evening or weekend shifts! - The starting...

  • Customer Service Representative

    2 weeks ago

    Reading, United Kingdom Appcastenterprise Full time

    **Things you need to know** - These are full time, hybrid, permanent jobs (hybrid working is available after initial on site training) - Hours 37.5 per week, working Monday to Friday with shift rotation between the hours of 8am to 8pm. No weekends required. Various Options for Flexible Working Opportunities. - No evening or weekend shifts! - The starting...

  • Customer Services Representative

    1 week ago

    Reading, Reading, United Kingdom Tangent International Full time

    Tangent International are urgently looking for a Customer Success Representative to work a 12 month rolling contract based in Reading, UKDrive product adoption through available digital content as well as group or individual training sessions.Actively perform value added customer conversations throughout the life of their contract with the ultimate goal of...

  • Customer Service Representative

    1 month ago

    Reading, United Kingdom MarkJames Search Full time

    French Speaking Customer Service Representative – Reading – 12 Month Contract - £12ph Take the next step in your career now, scroll down to read the full role description and make your application.Be part of something exceptional. You’re good at what you do, so it makes sense you want to work for a company that helps you realise your full potential....

  • Customer Service Representative

    4 weeks ago

    Reading, United Kingdom MarkJames Search Full time

    French Speaking Customer Service Representative – Reading – 12 Month Contract - £12ph Take the next step in your career now, scroll down to read the full role description and make your application.Be part of something exceptional. You’re good at what you do, so it makes sense you want to work for a company that helps you realise your full potential....

  • Customer Service Representative

    1 week ago

    Reading, Reading, United Kingdom MarkJames Search Full time

    Job DescriptionFrench Speaking Customer Service Representative – Reading – 12 Month Contract - £12ph Be part of something exceptional. You're good at what you do, so it makes sense you want to work for a company that helps you realise your full potential. Your talents will impact thousands of customers around the world. You will be making a real...

  • Customer Service Representative

    1 month ago

    Reading, United Kingdom MarkJames Search Full time

    French Speaking Customer Service Representative – Reading – 12 Month Contract - £12ph Be part of something exceptional. You’re good at what you do, so it makes sense you want to work for a company that helps you realise your full potential. Your talents will impact thousands of customers around the world. You will be making a real difference in the...

  • Customer Service Representative

    4 weeks ago

    Reading, United Kingdom MarkJames Search Full time

    French Speaking Customer Service Representative – Reading – 12 Month Contract - £12ph Apply fast, check the full description by scrolling below to find out the full requirements for this role.Be part of something exceptional. You’re good at what you do, so it makes sense you want to work for a company that helps you realise your full potential. Your...

  • Customer Service Representative

    1 month ago

    Reading, United Kingdom MarkJames Search Full time

    French Speaking Customer Service Representative – Reading – 12 Month Contract - £12ph Be part of something exceptional. You’re good at what you do, so it makes sense you want to work for a company that helps you realise your full potential. Your talents will impact thousands of customers around the world. You will be making a real difference in the...