Ward Clerk

3 weeks ago


St Martin's, United Kingdom HCRG Care Group Full time

Job Introduction
Are you a caring and motivated Administrator based in the B&NES area? We are looking for a Ward Clerk Administrator to join our busy community hospital inpatient units. You will join a team who are focused on delivering impeccable administration duties to our staff and service users to really make our service users and staff feel the difference.

Although this role will be based primarily at St Martin’s Hospital, with flexibility to cover at Paulton Hospital. Both locations have free onsite parking.

Main Responsibilities
Your days will be busy and varied, and include providing a full confidential administration service to the wards, using your own initiative and occasionally without direct supervision. You will contribute to a team environment, remain calm under pressure and be sympathetic with patients, relatives, Consultants and other healthcare staff to help ensure a proficient service for both patients and clinicians.

The essential qualities we are looking for in our applicants are:

- Excellent interpersonal and communication skills, both verbal and written, with the ability to communicate with a range of people on a day to day basis.
- Administrative experience in a busy, customer facing environment.
- Flexible approach to work.
- Excellent customer service skills.
- Ability to work as part of a team.
- Good organisational skills.

You will also need to be confident using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.

About The Company
We change lives by transforming health and care.

Established in 2006 by our Chief Executive Dr Vivienne McVey and like-minded colleagues, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.

From around 500 locations across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

As a Disability Confident Committed company, we work in partnership with the Department of Work and Pensions (DWP) to provide facilities, work environment adjustments and technical solutions to make our business an inclusive place for all.

HCRG Care Group, its subsidiary companies and the LLPs are part of the HCRG Care Group and provide publicly funded health and social care services. If you would like to know a little more about how we use your information, please see our website’s privacy policy.

Package Description
You will feel valued as a **Ward Clerk / Administrator** within HCRG Care Group, receiving access to exclusive rewards and benefits including:

- **Salary of £20,910 **(pro-rated to hours worked) and access to our group pension
- Free tea and coffee at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission


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