Product Assurance Officer

4 weeks ago

Newcastle upon Tyne, United Kingdom NCFE Full time

Overview:
**Contract: Permanent**

**Location: Hybrid / Quorum Business Park, Newcastle upon Tyne**

**This is a hybrid working role, so you’ll need to be able to work from our Head Office **at least 2 days a month.**

**Hours per week: 37**

**Salary: £29,120**

**About the role**
- Are you passionate about producing high-quality work?
- Does it make you happy when you spot a spelling mistake or a roque bullet point?
- Are you a whizz at Word?

Did you spot the mistake above? If so, then we’re looking for you

We’re excited to be looking for a **Product Assurance Officer** to join our **Product Assurance team**.

As a Product Assurance Officer, you’ll be responsible for preparing and launching new qualifications and supporting documents to our stakeholders and customers. This involves extensive data entry and proofreading tasks so high attention to detail and accuracy skills are a must.

**How you’ll make an impact**:

- Leading the implementation and monitoring of robust quality assurance procedures relating to the end-to-end product life cycle to ensure products released into the public domain are fit for purpose and compliant with stakeholder and regulatory requirements
- Leading on the proofreading and sign off of assessments, materials and resources to ensure they are accurate, understandable, and usable for our stakeholders
- Creating, reviewing, and maintaining business processes and key documents/templates to inform effective and efficient working practices
- Collaborating with internal stakeholders on an ongoing basis to ensure products remain fit for purpose
- Responsible for developing communication to customers and staff and maintaining accurate qualification information on the database and website

**We’d love to hear from you if you offer the following**:

- Experience of working in a role where high level of attention to detail and proofreading was required
- Excellent written and oral communication skills
- Ability to work well under pressure and co-ordinate several projects simultaneously
- Excellent time management and organisational skills
- Excellent Microsoft Word skills
- A Level English Language or equivalent

Feeling inspired? Read the full **Job Description** **to find out more.

**What will we offer you in return?**

You’ll have access to a fantastic range of benefits which support your personal development and wellbeing, including:

- A minimum of 25 days annual leave, plus 8 bank holidays
- An additional 3 days off during the Christmas closure
- £200 personal development allowance annually
- £400 towards any NCFE accredited qualifications annually
- Two hours a month to spend on personal development
- Free learning resources on our in-house 'Learning to Grow' platform
- A flexible and hybrid approach to working
- Westfield Health Cash Plan worth up to the value of £635
- Employee Assistance Programme - including a 24/7 confidential help line and counselling sessions
- Doctor Line - same day appointments
- Company Pension, employer’s contribution up to 9% when you contribute 3%
- Life Assurance (4 x basic salary)

**Shape real change with an NCFE career**

Imagine a career where your contributions affect not only what people learn, but the way that learning is developed and delivered.

With over 170 years of education experience our core purpose remains at the heart of the organisation - to promote and advance learning to create a fairer, more inclusive society, making sure no learner is left behind.

**How to apply**

**Closing Date: Friday 14 June 2024**

**Interview Dates**:
**2**nd** Stage: Tuesday 25 June and Wednesday 26 June 2024**

**Equality, Diversity and Inclusion (EDI) statement**

We're committed to building rich diversity into our workforce at all levels, to ensure that we understand and are representative of the communities and customers we serve.

We do not discriminate against anyone due to their gender, sexuality, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. Instead, we pride ourselves on our collaborative, vibrant and high-performance culture which embraces everyone, celebrates uniqueness, and enables everyone's voice to be heard.

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