Membership and Events Assistant Manager

3 weeks ago


Dublin, United Kingdom LiveNation Full time

**Company**: Live Nation

**Department**: Private Members Clubs

**Location**: 3Arena, North Wall Quay

**Reports to**:Deputy Manager, Private Members Clubs

**Role Description**

The Private Members Clubs team at 3Arena requires an experienced Assistant Manager to join their expanding team based in Ireland’s leading music venue.

This exciting role has a great balance between office and operational duties, providing a hugely diverse role with no two weeks being the same.

**What it’s like to work in the Team**

Our team is made up of a diverse group of individuals, but we all share the same passion for hospitality. We have a fun atmosphere within the team, which helps to maintain an open, approachable management structure within the department. This builds genuinelyauthentic and valuable relationships. We are committed to working as a team and so support each other to achieve team goals and a healthy work ethic.

**Who you are**

**Competencies / Skills / Knowledge / Experience - Essential and desired**
- Previous F&B experience within a high-quality environment (minimum 2 years supervisor / management experience)
- Office role experience a distinct advantage
- Proficient in Microsoft Applications
- Excellent written and verbal skills
- Exceptional organisational skills
- Attention to detail second to none
- Naturally capable of creating and building strong relationships at all levels.

**Behaviours - desired**
- Passionate about your work
- An exceptional communicator
- Trustworthy, accountable, and reliable
- A problem solver
- Confident
- Team player
- Not constrained by your job title
- Ambitious to improve the processes and systems used within the job

**What the role includes**
- Using the booking system to carry out a range of functions for the management of members accounts, the sales and hold of tickets and reporting
- Administrative planning for a show includes but is not limited to guestlists, table plan, dealing with tickets not yet issued/paid/sold.
- Show planning -the account manager will be responsible for the smooth running of a club floor on a show night. They must check that the staffing levels are sufficient as attendance numbers finalise and that the club has all the operational equipment needed.
- Show day - ensure the club is set up specific to the show requirement, allocate sections, brief all supervisors / bar / floor / meet and greet staff, monitoring service once doors open, take the opportunity to meet with as many members / guests as possible,deal with any issue that arises, complete cash reconciliation and sales reporting and oversee that all closing duties have been completed.
- Overall responsibility for a club floor - timely follow up on any malfunctioning or missing resources, log maintenance requirements and ensure H&S compliance.
- Participating the in the hiring, training, and mentoring of staff of the private members club.
- Any other reasonable duty as requested by management
- Undertake ad-hoc projects as allocated by senior management

**Equal Opportunities**

**The Company**

Live Nation is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.



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