Band 2 Health Care Assistant

4 weeks ago


Ludlow, United Kingdom Shropshire Community Health NHS Trust Full time

We are looking for an enthusiastic and motivated band 2 Health Care Assistant to join our friendly team in Ludlow Outpatients based within Ludlow Hospital. This busy department provides outpatient clinics to the local community in South West Shropshire..

The post holder will work alongside a range of staff to provide access to Outpatient Clinics and your role will also include supporting the team in the day-to-day running of the department including administratively with desk cover.
- Be able to prepare and effectively run appropriate out-patient clinics.
- Following training to undertake investigative procedures within the department, such as phlebotomy, base line observations of blood pressure, pulse, temperature and respirations, urinalysis, pregnancy tests, 24 hour ECGs, visual acuity and any other out-patient procedures.
- To assist with Out-patient Department administration by loading and downloading patient information and investigation reports via the computer system, to booking patients for department tests.
- To maintain stock levels within the department via the on-line ordering system.
- To maintain cleanliness of the department and assist with cleaning when required.
- Answer telephone, taking messages or summoning trained staff as required whilst maintaining patient confidentiality.
- Escort patients to other departments or areas for treatment, investigation or rehabilitative purposes.
- Maintain effective communication with members of team and inter-departments.
- Observe patient condition and behaviour, reporting changes promptly and accurately.

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
- Be able to prepare and effectively run appropriate out-patient clinics.
- Following training to undertake investigative procedures within the department, such as phlebotomy, base line observations of blood pressure, pulse, temperature and respirations, urinalysis, pregnancy tests, 24 hour ECGs, visual acuity and any other out-patient procedures.
- To assist with Out-patient Department administration by loading and downloading patient information and investigation reports via the computer system, to booking patients for department tests.
- To maintain stock levels within the department via the on-line ordering system.
- To maintain cleanliness of the department and assist with cleaning when required.
- Answer telephone, taking messages or summoning trained staff as required whilst maintaining patient confidentiality.
- Escort patients to other departments or areas for treatment, investigation or rehabilitative purposes.
- Maintain effective communication with members of team and inter-departments.
- Observe patient condition and behaviour, reporting changes promptly and accurately.
- Implement all aspects of direct care including personal hygiene, toileting, moving and handling patients to ensure they are safely and comfortably positioned and assist the patient whilst maintaining the safety of both patient and nurse.
- To report hazards or defects in equipment, materials or the environment promptly to the nurse-in-charge with regards to health and safety.
- To maintain high standards of nursing care ensuring that patient’s dignity, privacy and confidentiality at all times are maintained.


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