Campus End User Computing Lead
3 weeks ago
**Job Reference**: GC045
**Application deadline**:22/01/2023
**Salary**:£29,655.00 - £32,833.00
Permanent
35 hours per week
Base Location - Dunfermline Campus (may be required to travel throughout Fife)
As part of Digital Services you will be part of a department that can provide a variety of technical and non-technical support to end users.
You will have a strong interest in IT and a drive to deliver a customer focused service. Collaborating with other Campus End User Computing Leads, you will coordinate the delivery of a friendly, proactive and responsive service desk function offering first and second line support to staff, leaders and other stakeholders within the College.
Within this role you will be expected to work not only independently, but also lead and act as a technical expert and escalation point to colleagues, offering instruction, advice, guidance and support.
You will participate in, and often lead, cross-functional, cross-campus project teams tasked with improving and enhancing the range of solutions provided by Digital Services.
It is essential that you are educated to HND level or equivalent (SCQF level 8) in a relevant discipline or recent experience in a similar role. You should also have experience delivering first and second line support in a fast moving environment. Experience in a supervisory or management position is also essential.
Closing date for this position is 22 January 2023.
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