CSM Manager
2 weeks ago
Job Description Customer Success Representative
com is a technology company looking to revolutionise the way building materials are bought and sold. We are a hyper growth company, backed by investors to lead a new way of working within construction. We connect Trade and Builders to our network of independent merchants. Allowing users to source, compare and procure through our end-to-end digital platform via mobile or desktop. We are the UK’s ultimate building materials marketplace.
We are headquartered in Edinburgh with teams in London and across Europe both building our cutting-edge platform and supporting our growing network of buyers and suppliers.
There is an exciting opportunity working in our Dunfermline or Edinburgh office as part of our inside sales and partner management team. Your role will be to work as a team in dealing with incoming quote and order opportunities, prospecting and recruiting customers and providing a level of help and assistance to our Trade Customers. Your role will be varied both supporting our Partner Success Managers, Field Sales, and Support, being a touch point for our customers building relationships with them. Getting them onboarded and helping them grow on our fantastic platform.
The role will offer plenty of development and growth opportunities as the team increases.
You will have some inside sales experience already and thrive in that environment with additional training will be provided.
Minimum 2 Years in an Inside Sales role or Account Management
Knowledge of CRM such as Salesforce, Pipedrive or Dynamics a bonus
Compensation
£
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