Audi Service Advisor

3 months ago

Ayr, United Kingdom Lookers Plc Full time

Overview:
**Ayr Audi**

**Monday to Friday 8:00 to 5:30. 1 in 3 Saturdays 8:30 to 1:00pm**

**£26,000 - £28,000 with uncapped bonus opportunities**

Lookers Ayr Audi is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team and friendly Service Manager.

With ongoing investment in the dealership to transform it into a state-of-the-art showroom, Audi Ayr is the place to be.

As a Service Advisor at Audi, you will benefit from continuous training opportunities through our in-house brand development, as well as learning from one of our longest serving employees Gary. This is a truly exciting opportunity with potential for progression opportunities within Lookers

**Responsibilities**:

- Booking MOTs, services and other repair work for our customers
- Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer
- Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes
- Managing a high-volume of customers daily as well as telephone calls and online booking queries
- Informing customers of turnaround times and ensuring effective communication throughout the time when a customers’ car is in the workshop
- Maintaining accurate customer records, and updating the systems when any bookings have been made

Qualifications:
As a Service Advisor at our busy dealership you must have heaps of energy, a warm personality and a real passion for delivering a first class customer experience each and every time. You will have excellent communication skills and the ability to build rapport easily whilst being able to explain technical information in a way that is clear and concise. Previous experience using Kerridge / ADP would be an advantage, as well as having knowledge of other essential dealer systems.

You will be a great team player but be able to also work independently using your own initiative. We want to hear from you if you have worked in a similar role within the automotive industry and have a passion for customer service and cars

**About us**

Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus;
- Enhanced holidays that increase with service
- Eligibility to join one of our car schemes
- Critical illness cover after 2 years and Life Assurance
- Smart Health - free access to support 24 hours a day, 365 days a year
- Enhanced paid maternity, paternity and adoption leave

For some roles a company car and additional earning potential through commission or bonus.

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for?

Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

  • Audi Service Advisor

    5 days ago

    Ayr, South Ayrshire, United Kingdom Lookers Full time

    OverviewAudi Service Advisor RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ayr Audi. As a Service Advisor, you will play a crucial role in delivering an exceptional customer experience, ensuring our customers receive the best possible service and support.ResponsibilitiesBooking and managing customer...

  • Audi Service Advisor

    5 days ago

    Ayr, South Ayrshire, United Kingdom Lookers Full time

    OverviewAudi Service Advisor RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ayr Audi. As a Service Advisor, you will play a crucial role in delivering an exceptional customer experience, ensuring our customers receive the best possible service and support.ResponsibilitiesBooking and managing customer...

  • Audi Service Advisor

    1 week ago

    Ayr, South Ayrshire, United Kingdom Lookers Full time

    OverviewAudi Service Advisor RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ayr Audi. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.ResponsibilitiesBooking and managing customer appointments,...

  • Audi Service Advisor

    1 week ago

    Ayr, South Ayrshire, United Kingdom Lookers Full time

    OverviewAudi Service Advisor RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ayr Audi. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.ResponsibilitiesBooking and managing customer appointments,...

  • Audi Service Advisor

    3 weeks ago

    Ayr, South Ayrshire, United Kingdom Lookers Full time

    Exciting Opportunity at Lookers Ayr AudiA well-established Audi dealership in the automotive industry is seeking a dedicated Service Advisor to join their dynamic Aftersales Team. With a modern showroom undergoing constant improvement, Lookers Audi offers a stimulating work environment with room for growth.Role Overview:Coordinate vehicle maintenance,...

  • Audi Service Advisor

    4 weeks ago

    Ayr, South Ayrshire, United Kingdom Lookers Full time

    Exciting Opportunity at Lookers Ayr AudiA well-established Audi dealership in the automotive industry is seeking a dedicated Service Advisor to join their dynamic Aftersales Team. With a modern showroom undergoing constant improvement, Lookers Audi offers a stimulating work environment with room for growth.Role Overview:Coordinate vehicle maintenance,...

  • Audi Service Advisor

    2 weeks ago

    Ayr, South Ayrshire, United Kingdom Lookers Full time

    Job SummaryWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ayr Audi. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service department.Key ResponsibilitiesBooking and managing service appointments, MOTs, and repair work...

  • Audi Service Advisor

    2 weeks ago

    Ayr, South Ayrshire, United Kingdom Lookers Full time

    Job SummaryWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ayr Audi. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service department.Key ResponsibilitiesBooking and managing service appointments, MOTs, and repair work...

  • Audi Service Advisor

    3 weeks ago

    Ayr, South Ayrshire, United Kingdom Lookers Full time

    Job SummaryWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ayr Audi. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service department.Key ResponsibilitiesBooking and managing service appointments, MOTs, and repair work...

  • Audi Service Advisor

    3 weeks ago

    Ayr, South Ayrshire, United Kingdom Lookers Full time

    Job SummaryWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ayr Audi. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service department.Key ResponsibilitiesBooking and managing service appointments, MOTs, and repair work...

  • Audi Service Advisor

    2 weeks ago

    Ayr, South Ayrshire, United Kingdom Lookers Full time

    About the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ayr Audi.As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories, and liaising with the Aftersales department...

  • Audi Service Advisor

    2 weeks ago

    Ayr, South Ayrshire, United Kingdom Lookers Full time

    About the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ayr Audi.As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories, and liaising with the Aftersales department...

  • Audi Service Advisor

    1 day ago

    Ayr, South Ayrshire, United Kingdom Lookers Full time

    OverviewAyr AudiKey ResponsibilitiesCoordinate and schedule appointments for customers, ensuring efficient use of resources and minimizing wait times.Provide expert advice on warranty coverage and recommend additional services or products that enhance the customer experience.Collaborate with the Aftersales team to optimize workflow and ensure seamless...

  • Audi Service Advisor

    1 day ago

    Ayr, South Ayrshire, United Kingdom Lookers Full time

    OverviewAyr AudiKey ResponsibilitiesCoordinate and schedule appointments for customers, ensuring efficient use of resources and minimizing wait times.Provide expert advice on warranty coverage and recommend additional services or products that enhance the customer experience.Collaborate with the Aftersales team to optimize workflow and ensure seamless...

  • Audi Service Advisor

    1 week ago

    Ayr, South Ayrshire, United Kingdom Lookers Full time

    About the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ayr Audi.As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories, and liaising with the Aftersales department...

  • Audi Service Advisor

    1 week ago

    Ayr, South Ayrshire, United Kingdom Lookers Full time

    About the RoleWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ayr Audi.As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories, and liaising with the Aftersales department...

  • Audi Parts Advisor

    4 months ago

    Ayr, United Kingdom Lookers Plc Full time

    Overview: **Ayr Audi** **Permanent, full-time** **42.5 hours split over the week.** **£27,000 basic salary with an OTE of £30,000 (depending on experience)** Are you a Parts Advisor in search of a new challenge? You have arrived at the right place! Here at Ayr Audi we are on the hunt for an experienced and enthusiastic Parts Advisor. This is an...

  • Service Advisor

    3 months ago

    Ayr, United Kingdom Lookers Full time

    Overview Ayr Audi  Monday to Friday 8:00 to 5:30. 1 in 3 Saturdays 8:30 to 1:00pm 26-28k with uncapped bonus opportunities!  Lookers Ayr Audi is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team and friendly Head of Business Robin Henderson. With ongoing investment in the dealership to transform it...

  • Service Advisor

    3 months ago

    Ayr, United Kingdom Lookers Plc Full time

    Overview: **Ayr Audi** **Monday to Friday 8:00 to 5:30. 1 in 3 Saturdays 8:30 to 1:00pm** **26-28k with uncapped bonus opportunities!** Lookers Ayr Audi is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team and friendly Head of Business Robin Henderson. With ongoing investment in the dealership to transform it into a...

  • Service Advisor

    4 months ago

    Ayr, United Kingdom Lookers Plc Full time

    OTE: GBP £32,800.00/Yr. Overview: **Ayr Audi** **8am - 5:30pm Monday to Friday. Saturday on Rota 8.30am - 1pm** **£26,000 - £28,000 with an OTE of £32,800** Lookers Ayr Audi is recruiting for a dedicated Service Advisor to join our Aftersales Team which consists of, Service Advisors, Vehicle Technicians and our enthusiastic and friendly Management...