Head of Customer Complaints

**Who are Diligenta?** Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has beendescribed as 'home' by existing employees, we drive a culture that is founded on...

We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we actas an extension of our clients' recruitment team and provide professional interim and temporary...

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Complaints Handler - If you have a passion for client service and...

Job Description Summary **Job Description**: We are Aegon AEGON UK is a leading provider and distributor of life, pension, and investment products for the corporate and personal markets. Following a period of growth and transformation, we are looking to grow our team within the area of Customer Oversight - Complaints Department Triage Complaint...

**Complaints Handler - Permanent** **Location: Edinburgh** **Excellent opportunity for experienced customer service / complaint handlers.** Our clients vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of the business and their aim is to transform our client's...

**Complaints Handler - Edinburgh Lloyds Banking Group** Complaints Handler - Edinburgh Lloyds Banking Group** **Starting at £25,000 per year** **Monday-Friday** **Flexible shift patterns: 8am-4pm/9am-5pm/10am-6pm** **Fountainbridge, Edinburgh, **EH3 9PE** Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration...

**Complaints handler - Life and Pensions** **Edinburgh - Hybrid working** **£24,000 - £28,000** Our life and pensions client is looking for complaints handlers with previous financial services experience to join the team. Their business is a well established pension provider. This opportunity allows you to work hybrid and isn't a hard KPI focused...

**Salary: 32ph** **Location: Edinburgh** **Duration**: 3 months (with intend to go perm) **Responsibilities**: - Conduct Data Enrichment & Validation activity ('DE&V') - Dealing with Pensions - predominantly SIPP wrappers containing underlying funds - in both accumulation and decumulation phases. - Working with OEICs - both ISA and non-ISA as well as...

**Salary**: From £25000-£25000 **Complaints Handler - Edinburgh Lloyds Banking Group**: **Starting at £25,000 per year** **Monday-Friday** **Flexible shift patterns: 8am-4pm/9am-5pm/10am-6pm** **Fountainbridge, Edinburgh,** **EH3 9PE** Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many...

**Complaints Handler - Edinburgh Lloyds Banking Group** Starting at £25,000 per year** **Monday-Friday** **Flexible shift patterns: 8am-4pm/9am-5pm/10am-6pm** **Fountainbridge, Edinburgh,** **EH3 9PE** Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services...

Head Resourcing are looking for a Senior .Net Developer to join a Fintech company with a 30+ year history increasing its footprint in the Financial Services industry. Develop, maintain and enhance web-based back office applications and customer-facing web sites while adhering to company quality standards. • Develop high quality, fit-for-purpose code that...

Head Resourcing are looking for a Senior .NET Developer to join a Fintech company with a 30+ year history increasing its footprint in the Financial Services industry. Develop, maintain and enhance web-based back office applications and customer-facing web sites while adhering to company quality standards. • Develop high quality, fit-for-purpose code that...

Head Resourcing are looking for a Senior .NET Developer to join a Fintech company with a 30+ year history increasing its footprint in the Financial Services industry. Develop, maintain and enhance web-based back office applications and customer-facing web sites while adhering to company quality standards. • Develop high quality, fit-for-purpose code that...

Job Description Head Resourcing are looking for a Senior .NET Developer to join a Fintech company with a 30+ year history increasing its footprint in the Financial Services industry. Develop, maintain and enhance web-based back office applications and customer-facing web sites while adhering to company quality standards. • Develop high quality,...

Overview Are you a strong and supportive people manager with excellent Customer Service skills? Are you a good communicator with the confidence to advise and influence colleagues and stakeholders at all levels? If the answers to the above are yes, then this exciting opportunity could be for you. National Records of Scotland (NRS) is the Scottish...

Senior C Software Engineer. (Central Scotland) Sadly, no sponsorship support provided. Head Resourcing is working closely with our Space industry client to introduce additional talent to the growing team. These roles will be pivotal in the team, keeping close to the customers whilst also being a senior technical person in the team. The software must adhere...

Senior C Software Engineer. (Central Scotland)All candidates should make sure to read the following job description and information carefully before applying.Sadly, no sponsorship support provided.Head Resourcing is working closely with our Space industry client to introduce additional talent to the growing team.These roles will be pivotal in the team,...

Job DescriptionSenior C Software Engineer. (Central Scotland)Sadly, no sponsorship support provided.Head Resourcing is working closely with our Space industry client to introduce additional talent to the growing team.These roles will be pivotal in the team, keeping close to the customers whilst also being a senior technical person in the team. The software...

Senior C Software Engineer. (Central Scotland)Sadly, no sponsorship support provided.Head Resourcing is working closely with our Space industry client to introduce additional talent to the growing team.These roles will be pivotal in the team, keeping close to the customers whilst also being a senior technical person in the team. The software must adhere to...

Senior C Software Engineer. (Central Scotland)All candidates should make sure to read the following job description and information carefully before applying.Sadly, no sponsorship support provided.Head Resourcing is working closely with our Space industry client to introduce additional talent to the growing team.These roles will be pivotal in the team,...