Head of Customer Complaints

Customer Complaints Handler 24,000-25,200 Are you looking to work for a company who truly believes in what they do? If you are someone who enjoys making a difference and providing excellent customer service then the role of Customer Complaints Handler could be for you. My client focuses on tackling fuel poverty and providing support to the wider...

Customer Complaints Handler 24,000-25,200 Are you looking to work for a company who truly believes in what they do? If you are someone who enjoys making a difference and providing excellent customer service then the role of Customer Complaints Handler could be for you. My client focuses on tackling fuel poverty and providing support to the wider community,...

We’re looking for a manger for our operational management team at the Scottish Legal Complaints Commission, which helps resolve issues raised by the public about work carried out by Scottish lawyers. We help hundreds of people a year, and our team make decisions which make a difference to people’s lives. In some cases we are awarding compensation and...

Overview We administer DB and DC Pension schemes, and off the back of a period of significant growth, we have created a Complaint Handler/Manager role (we can recruit at either level), which is geared towards centralising our complaint resolution processes. We're eager to speak to individuals with a minimum of 4 years’ experience of complaint handling in...

Overview We administer DB and DC Pension schemes, and off the back of a period of significant growth, we have created a Complaint Handler/Manager role (we can recruit at either level), which is geared towards centralising our complaint resolution processes. We're eager to speak to individuals with a minimum of 4 years’ experience of complaint handling in...

**Who are Diligenta?** Diligenta's vision is to be acknowledged as the best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is...

**Salary**: From £25000-£26000 **Who are Diligenta?**: Diligenta's vision is to be acknowledged as the best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees,...

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. We have an exciting opportunity for a Complaints Officer to join our M&G Wealth Platform Complaints team in Bath, Stirling or Edinburgh. We will consider flexible working...

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. We have an exciting opportunity for a Complaints Officer to join our M&G Wealth Platform Complaints team in Bath, Stirling or Edinburgh. We will consider flexible working...

Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock...

**Salary**: From £28000-£28000 **Complaints Handler - Remote 6 months FTE**: At Diligenta, we live and breathe exceptional customer service and as one of our Complaint Handlers you will be an integral part in the delivery of this. As the face of our company, you'll be representing our brand and ensuring that no matter how our customer feels when they...

**Salary**: From £22000-£26000 **The Opportunity**: At Diligenta, we live and breathe exceptional customer service and as one of our Complaint Handlers you will be an integral part in the delivery of this. As the face of our company, you'll be representing our brand and ensuring that no matter how our customer feels when they call, they'll put the phone...

**Salary**: From £22000-£26000 **The Opportunity**: At Diligenta, we live and breathe exceptional customer service and as one of our Complaint Handlers you will be an integral part in the delivery of this. As the face of our company, you'll be representing our brand and ensuring that no matter how our customer feels when they call, they'll put the phone...

**Complaints Officers** **Permanent** **Location**: Edinburgh / Peterborough / Witham (typically 2 days in the officer per week, 3 from home) **Salary**: A competitive salary starting from **£27,200 **up to **£34,000** depending on the experience you can bring. We’re driven by our commitment to helping the UK get ready for retirement. As part of...

Job Description Summary **Job Description**: We are Aegon AEGON UK is a leading provider and distributor of life, pension, and investment products for the corporate and personal markets. Following a period of growth and transformation, we are looking to grow our team within the area of Customer Oversight - Complaints Department Triage Complaint...

Job Description Summary **Job Description**: We are Aegon AEGON UK is a leading provider and distributor of life, pension, and investment products for the corporate and personal markets. Following a period of growth and transformation, we are looking to grow our team within the area of Customer Oversight - Complaints Department Triage Complaint...

Job Description Summary **Job Description**: We are Aegon AEGON UK is a leading provider and distributor of life, pension, and investment products for the corporate and personal markets. Following a period of growth and transformation, we are looking to grow our team within the area of Customer Oversight - Complaints Department Escalation Complaint...

Job Description Summary **Job Description**: We are Aegon AEGON UK is a leading provider and distributor of life, pension, and investment products for the corporate and personal markets. Following a period of growth and transformation, we are looking to grow our team within the area of Customer Oversight - Complaints Department Escalation Complaint...

**Salary**: From £25000-£28779 **Summary of the role**: Job Reference: Dgenta02142 Role Grade: A5 Location: Edinburgh Our customers' needs are rapidly evolving and via Consumer Duty the FCA is also increasing the bar. The complaint role is about listening, responding, anticipating those needs, and using your networking skills to reach fair outcomes for...

**Summary of the role** Job Reference: Dgenta02142 Role Grade: A5 Location: Edinburgh Our customers' needs are rapidly evolving and via Consumer Duty the FCA is also increasing the bar. The complaint role is about listening, responding, anticipating those needs, and using your networking skills to reach fair outcomes for our customers. If you want to...