Current jobs related to Customer Assistant - Royal Tunbridge Wells - Marks & Spencer

  • Customer Assistant

    2 months ago

    Royal Tunbridge Wells, United Kingdom CV-Library Full time

    Customer Assistant (Part Time) Summary £12.40 - £13.35 per hour | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out. Just like...

  • Customer Assistant

    6 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Operations Assistant Work Pattern Week 1 Tuesday: 0430 - 1100 Friday: 0430 - 1100 Saturday: 0430 - 1100 Week 2 Sunday: 0430 - 1100 Wednesday: 0430 - 1100 Thursday: 0430 - 1100 **All the details** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of...

  • Customer Assistant

    6 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Operations Assistant Work Pattern Monday: 1400 - 2200 Tuesday: 1400 - 2200 Thursday: 1400 - 2200 Saturday: 1400 - 2200 Sunday: 1200 - 2000 Monday: 1400 - 2200 Thursday: 1400 - 2200 Friday: 1400 - 2200 **All the details** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time -...

  • Customer Assistant

    4 weeks ago

    Royal Tunbridge Wells, United Kingdom CV-Library Full time

    Customer Assistant (Night Shift) Summary £12.40 - £13.35 per hour | 25 hour contract | night shifts | 30-35 days' holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch...

  • Customer Assistant

    5 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern Tuesday 05:00 - 09:00 Wednesday 05:00 - 09:00 Thursday 05:00 - 09:00 **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be...

  • Customer Assistant

    5 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern Wednesday 05:00-09:00 Thursday 05:00-09:00 Friday 05:00-09:00 **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the...

  • Customer Assistant

    5 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern Sun1030-1830 Sat 1030-1830 **All the details** Work Pattern Sun1030-1830 Sat 1030-1830 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be...

  • Customer Assistant

    5 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern Sunday 11:15-20:00 **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually...

  • Customer Assistant

    5 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern Friday 05.00-09.00 Saturday 05.00-09.00 Sunday 05.00-09.00 This is a temporary job position. **All the details** Work Pattern Friday 05.00-09.00 Saturday 05.00-09.00 Sunday 05.00-09.00 **This is a temporary job position.** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues...

  • Customer Assistant

    5 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Monday 05.00-09.00 Tuesday 05.00-09.00 Wednesday 05.00-09.00 Thursday 05.00-09.00 This is a temporary position **All the details** Work Pattern Monday 05.00-09.00 Tuesday 05.00-09.00 Wednesday 05.00-09.00 Thursday 05.00-09.00 This is a temporary position **Purpose** To deliver a great shopping experience for our customers, we are...

  • Customer Assistant

    5 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern Monday 1600-2100 Thursday 1600-2100 Sunday 0800-1200 All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store, but the closest Hub to you. **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put...

  • Customer Assistant

    5 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern Monday 18:00 - 22:00 Tuesday 18:00 - 22:00 Friday 18:00 - 22:00 All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store, but the closest Hub to you. **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues...

  • Customer Assistant

    5 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern Sundays 09:00-17:00 All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store but will be within one of our Regional Hubs. **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks...

  • Customer Assistant

    5 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern Week 1 Sun - 06:00-14:45 Week 2 Sat - 06:00-14:45 **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our...

  • Customer Assistant

    5 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern Week 1 Monday 05:00-09:00 Tuesday 05:00-09:00 Saturday 05:00-09:00 Week 2 Sunday 05:00-09:00 Monday 05:00-09:00 Tuesday 05:00-09:00 **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and...

  • Customer Assistant

    5 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern 1 Mon-17:00-21:00 Tues-17:00-21:00 Fri-17:00-21:00 Sat-17:00-21:00 Work Pattern 2 Wed-17:00-21:00 Thurs-17:00-21:00 Fri-17:00-21:00 Sat-17:00-21:00 **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst...

  • Customer Assistant

    5 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern Sun - 05.00-09.00 Tue -05.00-09.00 Wed -05.00-09.00 Fri -05.00-09.00 Sat -05.00-09.00 **All the details** Work Pattern Sun - 05.00-09.00 Tue -05.00-09.00 Wed -05.00-09.00 Fri -05.00-09.00 Sat -05.00-09.00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers...

  • Customer Assistant

    5 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern 1 Week1 Sun-14:30-18:30 Mon-17:00-21:00 Tues-17:00-21:00 Fri-17:00-21:00 Week2 Sun-14:30-18:30 Mon-17:00-21:00 Wed-17:00-21:00 Thurs 17:00-21:00 Work Pattern 2 Week 1 Sun-14:30-18:30 Tues-17:00-21:00 Fri-17:00-21:00 Sat-17:00-21:00 Week 2 Mon-17:00-21:00 Tues-17:00-21:00 Thurs-17:00-21:00 Fri-17:00-21:00 **All...

  • Customer Assistant

    5 months ago

    Royal Tunbridge Wells, United Kingdom Marks & Spencer Full time

    **Work Pattern**: 3:45am starts and alternate weekends **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell across...

  • Customer Assistant

    5 months ago

    Royal Tunbridge Wells, United Kingdom Marks & Spencer Full time

    **Work Pattern** Sun - 09.00-17.00 Fri - 12.00-18.00 Sat - 10.00-18.00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve...

Customer Assistant

5 months ago

Royal Tunbridge Wells, United Kingdom Marks & Spencer Full time

**Work Pattern**:
Week 1
Sun 1400-1800
Mon 1600-2000
Tue 1600-2000
Wed 1600-2000
Week 2
Mon 1600-2000
Tue 1600-2000
Wed 1600-2000
Sat 1600-2000

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Tunbridge Wells, KENT, ENGLAND;
Tunbridge Wells