Customer Assistant

3 months ago

Royal Tunbridge Wells, United Kingdom M&S Full time

**Summary**

Monday 05.00-09.00

Tuesday 05.00-09.00

Wednesday 05.00-09.00

Thursday 05.00-09.00

This is a temporary position

**All the details**

Work Pattern

Monday 05.00-09.00
Tuesday 05.00-09.00
Wednesday 05.00-09.00
Thursday 05.00-09.00

This is a temporary position

**Purpose**

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

**Key Accountabilities**
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

**Key Capabilities**
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability

**Everyone’s Welcome**

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

  • Customer Assistant

    4 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Operations Assistant Work Pattern Week 1 Tuesday: 0430 - 1100 Friday: 0430 - 1100 Saturday: 0430 - 1100 Week 2 Sunday: 0430 - 1100 Wednesday: 0430 - 1100 Thursday: 0430 - 1100 **All the details** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of...

  • Customer Assistant

    4 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Operations Assistant Work Pattern Monday: 1400 - 2200 Tuesday: 1400 - 2200 Thursday: 1400 - 2200 Saturday: 1400 - 2200 Sunday: 1200 - 2000 Monday: 1400 - 2200 Thursday: 1400 - 2200 Friday: 1400 - 2200 **All the details** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time -...

  • Customer Service Assistant

    2 months ago

    Royal Tunbridge Wells, United Kingdom Inigo Business Centres Limited Full time

    Inigo Business Centes LimitedJob Title: Customer Service Assistant (CSA)Responsible to:Business Centre Manager (BCM)Main purpose of the role:To provide front of house and reception services to the clients of the business centre. The CSA is responsible for supporting the BCM and ensuring customer service excellence is provided at all times to create a dynamic...

  • Customer Assistant

    4 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern Sun1030-1830 Sat 1030-1830 **All the details** Work Pattern Sun1030-1830 Sat 1030-1830 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be...

  • Customer Assistant

    3 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern Tuesday 05:00 - 09:00 Wednesday 05:00 - 09:00 Thursday 05:00 - 09:00 **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be...

  • Customer Assistant

    3 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern Wednesday 05:00-09:00 Thursday 05:00-09:00 Friday 05:00-09:00 **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the...

  • Customer Assistant

    3 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern Sunday 11:15-20:00 **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually...

  • Customer Assistant

    3 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern Friday 05.00-09.00 Saturday 05.00-09.00 Sunday 05.00-09.00 This is a temporary job position. **All the details** Work Pattern Friday 05.00-09.00 Saturday 05.00-09.00 Sunday 05.00-09.00 **This is a temporary job position.** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues...

  • Customer Assistant

    3 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern Week 1 Sun - 06:00-14:45 Week 2 Sat - 06:00-14:45 **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our...

  • Customer Assistant

    3 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern Monday 1600-2100 Thursday 1600-2100 Sunday 0800-1200 All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store, but the closest Hub to you. **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put...

  • Customer Assistant

    3 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern Monday 18:00 - 22:00 Tuesday 18:00 - 22:00 Friday 18:00 - 22:00 All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store, but the closest Hub to you. **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues...

  • Customer Assistant

    3 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern Sundays 09:00-17:00 All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store but will be within one of our Regional Hubs. **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks...

  • Customer Assistant

    4 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern Sun - 05.00-09.00 Tue -05.00-09.00 Wed -05.00-09.00 Fri -05.00-09.00 Sat -05.00-09.00 **All the details** Work Pattern Sun - 05.00-09.00 Tue -05.00-09.00 Wed -05.00-09.00 Fri -05.00-09.00 Sat -05.00-09.00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers...

  • Customer Assistant

    3 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern Week 1 Monday 05:00-09:00 Tuesday 05:00-09:00 Saturday 05:00-09:00 Week 2 Sunday 05:00-09:00 Monday 05:00-09:00 Tuesday 05:00-09:00 **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and...

  • Customer Assistant

    3 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern 1 Mon-17:00-21:00 Tues-17:00-21:00 Fri-17:00-21:00 Sat-17:00-21:00 Work Pattern 2 Wed-17:00-21:00 Thurs-17:00-21:00 Fri-17:00-21:00 Sat-17:00-21:00 **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst...

  • Customer Assistant

    3 months ago

    Royal Tunbridge Wells, United Kingdom M&S Full time

    **Summary** Work Pattern 1 Week1 Sun-14:30-18:30 Mon-17:00-21:00 Tues-17:00-21:00 Fri-17:00-21:00 Week2 Sun-14:30-18:30 Mon-17:00-21:00 Wed-17:00-21:00 Thurs 17:00-21:00 Work Pattern 2 Week 1 Sun-14:30-18:30 Tues-17:00-21:00 Fri-17:00-21:00 Sat-17:00-21:00 Week 2 Mon-17:00-21:00 Tues-17:00-21:00 Thurs-17:00-21:00 Fri-17:00-21:00 **All...

  • Customer Assistant

    4 months ago

    Royal Tunbridge Wells, United Kingdom Marks & Spencer Full time

    **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell across all channels brilliantly well - Be the voice of our...

  • Customer Assistant

    3 months ago

    Royal Tunbridge Wells, United Kingdom Marks & Spencer Full time

    **This is a Permanent Position** **Work Pattern**: Sunday 10.30 16.30 Monday 10.00 18.00 Friday 10.00 18.00 Saturday 10.00 18.00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and...

  • Customer Assistant

    3 months ago

    Royal Tunbridge Wells, United Kingdom Marks & Spencer Full time

    **Work Pattern**: 3:45am starts and alternate weekends **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell across...

  • Customer Assistant

    3 months ago

    Royal Tunbridge Wells, United Kingdom Marks & Spencer Full time

    **Work Pattern** Sun - 09.00-17.00 Fri - 12.00-18.00 Sat - 10.00-18.00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve...