Assessment Solution Consultant

8 months ago

Abingdon, United Kingdom RM Education Limited Full time

Overview:
**About RM**
At RM we provide technology and resources to the education sector, supporting schools, teachers and learners, with one goal, to improve education outcomes worldwide. What we do helps all levels of the industry, from preschool to higher education and professional qualification, our customers include schools, examination boards, central governments and other professional institutions. We have a clear purpose to enrich the lives of learners worldwide.

To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work.

RM Assessment are experts in online exam testing and marking and the management and analysis of educational data. We work with government ministries, exam boards and professional awarding bodies for high stakes assessment in schools, universities and for professional qualifications. Each year, our solutions are used globally to conduct hundreds of thousands of on-screen tests and to mark on screen millions of paper and digital assessments. For over a decade we have been partnering with the world’s leading awarding bodies to deliver intuitive, secure, and reliable e-marking solutions. Every year more than a million people around the world get the marks they deserve thanks to RM.

To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work.

**Responsibilities**:
As an Assessment Solution Consultant at RM, you will define and communicate Assessment Solutions to both prospective and existing customers as well as the Business Development team and Account Management areas of the business. You will have responsibility for building relationships with new prospects, developing solution proposals for innovative high stakes assessment opportunities, and providing product and assessment expertise to protect and expand both existing and new customer relationships to generate growth across the digital assessment portfolio.

Reporting to the Head of Growth Enablement you will be part of a team of Assessment Solution Consultants supporting all RM territories. This is a high performing team of motivated individuals with a range of specialist skills and domain knowledge. You will be expected to build strong working relationships with other Assessment Solution Consultants in the team for mutual support and sharing of specialist knowledge and ideas to ensure an aligned vision across the team.

Bringing prior experience of designing Assessment Solutions for new or existing customers, you will be the solution lead on customer growth opportunities, leading the design and articulation of solutions that include the broad range of products and services in the RM portfolio, and inputting to high quality tender responses.

You will bring your business analysis skills to bear in building strong customer relationships and understanding their needs; scoping the functional requirements for the opportunity that they are working on, consulting with the RM product, development, and technical operations teams where necessary. You will have responsibility for leading initial assessments across all sectors for new requests. This should incorporate conducting a full review of the potential of any customer request and consider if RM should respond based on our suitability against the RM current portfolio or planned proposition portfolio. You should also through your sector and industry expertise provide guidance to the Head of Assessment Consultancy and Head of Propositions to inform where RM might consider investment to unlock revenue growth and increased profit margins.

You will be responsible for presenting product demonstrations and proposals in a clear and compelling manner and will be comfortable engaging with and influencing stakeholders at all levels of the customer organisation and within RM, able to tailor your communication to the particular audience. You will have responsibility for responding to tenders in a clear, concise, and accurate form. You will also be required to undertake product demonstrations, and will be able to communicate how the features and benefits of the product portfolio will address customer need. In addition, you may be required to design and implement ‘non-live’ customer pilot projects and proofs of concept.

You will be knowledgeable about the breadth of products within the RM’s Assessment portfolio, and will be able to communicate this to customers and prospects, both in individual customer presentations and with broader audiences such

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