Workplace Experience Assistant

2 weeks ago

Bristol, United Kingdom IOP Publishing Full time

Our Workplace Experience Team are key to the way we manage our workplace. They help us deliver a high-quality workplace experience and curate a sense of community and purpose through our renewed workplace strategy. This is critical to our ways of working where colleagues make a choice about where to work. Coming into a physical building needs to be based around purpose, and that purpose is amplified by a successfully run workplace.

Our organisational culture and business success depends on a modern and supportive workplace (both physical and virtual). As a member of the Workplace Experience Team, you will play a key role in making sure colleagues and visitors feel welcome and empowered throughout their time with IOP Publishing.

The Community Host will play a pivotal role in delivering The Distillery experience to colleagues. Representing and being a key evangelist of our Ways of Being, you will elevate our colleague and visitor experience through delivering excellent customer service, offering great communication and problem-solving skills, and having a keen eye for detail. No two days are the same By being adaptable, adventurous and solution-oriented, you will ensure the seamless day-to-day running of the workplace, meetings and events, as well as deal with occasional visitors, telephone calls, mail and couriers. Together with the rest of the Workplace Experience Team, you will be passionate about creating and curating a vibrant and supportive working environment that will help build connections, a sense of community and purpose, and inspire people to do their best work.

**Key job accountabilities include**:

- Front-of-house management during hours of operation ensuring the team provides a warm welcome for colleagues and guests.
- Building relationships with colleagues, anticipating their needs, and finding ways to surprise and delight them. Working closely with colleagues in other teams, such as the Digital team relating to desk, meeting room and visitor systems, and with the People team in relation to onboarding new employees.
- Technology evangelist, super-user, trainer and trouble-shooter for building management products. Becoming familiar with how the smart booking system and meeting room technology works, with support from the Digital team, in order to provide on-the-spot support for employees and visitors.
- Delivering the product by ensuring workplaces are always attractive, welcoming and show-room ready.
- Event hosting supporting meetings, anchor days, presentations and talks ensuring that the wide range of events are successful.
- Event planning by collaborating with colleagues to plan and deliver community engagement and external visitor events and activities. Supporting the Community Manager in the design, planning, and delivery of community initiatives that will help create a shared sense of belonging and purpose for employees, and provide interesting event spaces for external groups.

**About you**:
To be successful in this role, you will need to demonstrate the following:

- Previous customer service experience, ideally in a hospitality, retail or events background.
- Well organised, able to prioritise and deal with or escalate issues quickly.
- A strong eye for detail and a desire for things to look great and run smoothly.
- Good technology skills including Microsoft Office (Word, Excel, PPT)
- Ideally experience in smart building booking systems and meeting room technology
- Competent in using multi-dimensional communications channels and social media.

We know it is unusual for someone to tick every box so if you dont meet all the criteria, but demonstrate most of the skills and experience we are looking for, and have the enthusiasm to work with us, go ahead and apply.

**Why work with us at IOP Publishing**:
**Purpose**: We are a world leader in the development of electronic publishing for the scientific community - working in the interests of science and scientists, we aim to maximise the impact of the research we publish;
**Culture**: We offer a truly international culture with offices in Europe, Asia and the US and our reach is global. Our culture is the perfect blend of dedicated and intelligent professionalism, informal, friendly collaboration and authenticity with a social conscience.

**Financial benefits**: A competitive salary, an excellent pension scheme (up to 12% company contribution), and a discretionary annual bonus scheme, £200 stipend payment on completion of the probation period, and a range of other useful and cost-saving benefits available through our benefits platform;***

**Health and Wellbeing**: 33+ days holiday (including bank holidays), a 35-hour working week, life assurance, cycle-to-work scheme, dental insurance, health care cash plan, and a great positive working environment in our brand new office in central Bristol - modern airy and designed with all of our colleagues in mind for work and social time;
**To apply, please submit your CV through our care

  • Workplace Experience Assistant

    3 weeks ago

    Bristol, United Kingdom IOP Publishing Full time

    Our Workplace Experience Team are key to the way we manage our workplace. They help us deliver a high-quality workplace experience and curate a sense of community and purpose through our renewed workplace strategy. This is critical to our ways of working where colleagues make a choice about where to work. Coming into a physical building needs to be based...

  • Workplace Experience Coordinator

    4 weeks ago

    Bristol, United Kingdom ISS Facility Services Full time

    **Location: Bristol** *** **Hours of work: 16** *** **Contract Type: Permanent** *** **We are currently seeking an individual for the part-time role of Go To Host, working 16 hours over Thursday and Friday, where you'll infuse each workplace encounter with excitement, creativity, and a personal touch.** *** **As Go To Host, you'll exceed expectations...

  • Workplace Assistant

    3 weeks ago

    Bristol, United Kingdom Mainstay Facilities Full time

    Job role: Workplace Assistant Location: Bristol, BS1 Hours: Monday - Friday 9am-5pm **Salary**: £24,148.80 per annum Reports to: Workplace Manager **The job role** An exciting opportunity has arisen to join a prestigious, diverse and vibrant office building in the centre of Bristol. This position is the "heart & soul" of the building incorporating...

  • Experience the Workplace

    2 months ago

    Bristol, United Kingdom South West Water Full time

    Pennon Experience the Workplace Programme 2 Day Introduction into the Water Industry: Are you interested in the water industry and looking to gain valuable experience? Look no further than this opportunity with Pennon! Pennon Experience Workplace Programme is aimed at students from ages 14 -17 who are looking to launch their Career with a 2-Day...

  • Workplace Assistant

    1 week ago

    Bristol, United Kingdom Ascot Services UK Ltd Full time

    **The Company**: Ascot Services provides market leading solutions across a number of disciplines that includes total facilities management, construction services, engineering services, planned preventative maintenance and environmental solutions, all with 24/7 dedicated client support. **The Position**: We are currently recruiting for a Workplace...

  • Workplace Experience Co-ordinator

    2 weeks ago

    Bristol, United Kingdom Lloyds Banking Group Full time

    End Date Sunday 11 February 2024 Salary Range £26,980 - £28,400 Agile Working Options Unable to Offer Agile Options Job Description Summary We’re building a trailblazing workplace experience team, and we’ll completely transform how we manage our buildings. **Job Description**: JOB TITLE: Workplace Experience Co-ordinator (Bristol...

  • Workplace Facilities Assistant

    4 weeks ago

    Bristol, United Kingdom Arcadis Full time

    As an Arcadian, you already help us deliver world leading sustainable design, engineering, and consultancy solutions for natural and built assets. You are part of our global business comprising 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together...

  • Workplace Facilities Assistant

    2 weeks ago

    Bristol, Bristol, United Kingdom Arcadis Full time

    As an Arcadian, you already help us deliver world leading sustainable design, engineering, and consultancy solutions for natural and built assets. You are part of our global business comprising 36,000 people, in over 70 countries, dedicated to improving quality of life.Everyone has an important role to play. With the power of many curious minds, together we...

  • Workplace Facilities Assistant

    4 weeks ago

    Bristol, United Kingdom Arcadis Full time

    At Arcadis we focus on attracting, retaining and developing people who share our passion and commitment to improve quality of life. In return we offer you the opportunity to transform your world and the world around you, that could be through client work, upskilling yourself, championing equality and inclusion or getting involved in charity work, to name...

  • Workplace Ambassador

    4 weeks ago

    Bristol, United Kingdom Integral UK Full time

    **Workplace Ambassador - 12 Month Fixed Term Contract** As a Workplace Ambassador at our Head office, you will direct, co-ordinate and escalate as appropriate any facilities related matters. The Workplace Ambassador reports to the Facilities Manager and is the local point of contact, the focus is the customer experience. The Workplace Ambassador has...

  • Workplace Assistant

    2 weeks ago

    Bristol, United Kingdom CBRE Full time

    Workplace Assistant (FOH) - Aztec West Bristol. **Role Purpose** Responsible for the Customer Experience throughout the Bristol office by supporting with the delivery of the front of house, hospitality services and mailroom duties, ensuring an efficient, professional and exceptional experience for all building users. Key Responsibilities - Provide an...

  • Global Workplace Coordinator

    2 weeks ago

    Bristol, United Kingdom Computershare Full time

    **Location: Bristol (Onsite)** We’re committed to your flexibility and wellbeing. You’ll experience this through our supportive approach, continuous learning opportunities, empowerment in your role and the ability to balance work and life. **We give you a world of potential** This role is aimed at supporting the Workplace Design and Project Management...

  • Global Workplace Coordinator

    2 weeks ago

    Bristol, Bristol, United Kingdom Computershare Full time

    Location: Bristol (Onsite)We're committed to your flexibility and wellbeing. You'll experience this through our supportive approach, continuous learning opportunities, empowerment in your role and the ability to balance work and life.We give you a world of potentialThis role is aimed at supporting the Workplace Design and Project Management SME on selected...

  • Workplace Facilities Assistant

    3 weeks ago

    Bristol, United Kingdom Arcadis Full time

    As an Arcadian, you already help us deliver world leading sustainable design, engineering, and consultancy solutions for natural and built assets. You are part of our global business comprising 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together...

  • Workplace Assistant/security Officer

    4 weeks ago

    Bristol, United Kingdom Ascot Services UK Ltd Full time

    **The Company**: Ascot Services provides market leading solutions across a number of disciplines that includes total facilities management, construction services, engineering services, planned preventative maintenance and environmental solutions, all with 24/7 dedicated client support. **The Position**: We are currently recruiting for a Workplace...

  • Workplace Coordinator

    3 weeks ago

    Bristol, United Kingdom ISS Facility Services Full time

    **Workplace Coordinator** **Bristol** Competitive salary with excellent benefits - please contact the recruitment team for this information although we don’t advertise our salaries, you won’t be disappointed! You will be a Gatekeeper and ambassador for making our buildings and the company workplace experience. **Key Responsibilities**_**_ - Ownership...

  • Workplace Host

    1 week ago

    Bristol, United Kingdom CBRE Full time

    Job Summary: This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the organization's success. Responsible...

  • Furniture Porter

    4 weeks ago

    Bristol, United Kingdom LSI Workplace Full time

    **About us** LSI Workplace is a 30-year established market leader providing office furniture delivery, warehousing, and installation services to some of the biggest private companies and government agencies across the UK and Europe. Based in Bristol, we are professional, customer-focused, and supportive, and offer: - Safe work environments - Lively...

  • Workplace Ambassador

    2 days ago

    Bristol, United Kingdom Integral UK Ltd Full time

    Workplace Ambassador - 9 Month FTC Role Purpose As a Workplace Ambassador at our Head office, you will direct, co-ordinate and escalate as appropriate any facilities related matters. The Workplace Ambassador reports to the Facilities Manager and is the local point of contact, the focus is the customer experience. The Workplace Ambassador has ownership of...

  • Workplace Ambassador

    2 days ago

    Bristol, United Kingdom Integral UK Ltd Full time

    Workplace Ambassador - 9 Month FTC Role Purpose As a Workplace Ambassador at our Head office, you will direct, co-ordinate and escalate as appropriate any facilities related matters. The Workplace Ambassador reports to the Facilities Manager and is the local point of contact, the focus is the customer experience. The Workplace Ambassador has ownership of...