Customer Support Assistant

2 weeks ago


Stowmarket, United Kingdom Taylor Whitmore LTD Full time

Welcome to Taylor Whitmore,

We are currently seeking a dedicated and skilled Customer Support Assistant to join our prestigious client based in Stowmarket. Our client is the leading manufacturer of Healthcare furniture, and this is an exciting opportunity to contribute to their growing team.

**Key Responsibilities**:

- Manage the inbox efficiently, ensuring timely responses to customer inquiries.
- Provide assistance with sales order processing as needed.
- Update bespoke Google Sheets to maintain accurate and organized records.
- Liaise with the Service Team to schedule jobs and process job sheets.
- Assist customers with after-sales support and provide order progress updates.
- Create and send quotations for after-sales services.
- Respond to live chat inquiries promptly and professionally.
- Create and update cases on Sicon CRM within Sage 200.

**Qualifications**:

- Minimum of 2 years' experience in a busy office environment.
- Strong administrative, IT, and customer service skills.
- Excellent communication and listening skills.
- Ability to remain calm and polite when dealing with complaints or challenging situations.
- Experience with Sage 200 and Google Sheets is desirable.

**Working Hours**:

- Monday to Friday, 8:30 am to 5:00 pm.

We hope to hear from you soon.

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Can you reliably commute to Debenham, Stowmarket each day?

**Experience**:

- Office: 2 years (required)

Work Location: In person



  • Stowmarket, United Kingdom North of England Commissioning Support Full time

    Are you a customer-focused, self-motivated individual looking for an exciting opportunity to make a real difference in an influential role? We are looking for an experienced ICT Customer Liaison Support Officer to join the NECS ICT Customer Liaison team. The team of over 19 staff play a critical role in the management of a range of NECS customers. The team...

  • Customer Assistant

    2 days ago


    Stowmarket, United Kingdom Lidl Full time

    Part Time Summary £12.00 - £13.00 per hour | 20 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl...


  • Stowmarket, United Kingdom Wickes Full time

    Wickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and...


  • Stowmarket, United Kingdom Central Coop Full time

    **What will you be doing?**: If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities interests you, then read on. We’re looking for enthusiastic and forward-thinking people who want to make a difference by being there when our communities and customers need us most. As part of a...


  • Stowmarket, United Kingdom Hales Group Limited Full time

    **Customer Service support assistant - outskirts of Stowmarket - £10.10 per hour - Temp to Perm** Driving/own transport is essential due to the office location. **Daily Duties** - Working within a team - Answering telephone calls and helping with queries - Work within a team to ensure the workload is prioritised - Inputting data into bespoke software...


  • Stowmarket, United Kingdom Muntons plc Full time

    Do you want to work somewhere that operates on a series of values, including being an employer people enjoy working for, and where over 75% of team members recently reported that they feel the company cares for them? **A little bit about us** Hi there, we’re Muntons; let us introduce ourselves. For 100 years, we’ve been producing high-quality malt and...


  • Stowmarket, United Kingdom AWD Recruitment Limited Full time

    Business Support Administrator / Office Administration Assistant with good administrative, organisational, communication and customer services skills and who is familiar using a range of IT packages such as Microsoft Office / 365 (MS Word, Excel, Outlook) and Sage (or a similar accounting package) is required for a well-established sportswear company based...


  • Stowmarket, United Kingdom AWD online Full time

    **Business Support Administrator / Office Administration Assistant** with good administrative, organisational, communication and customer services skills and who is familiar using a range of IT packages such as Microsoft Office / 365 (MS Word, Excel, Outlook) and Sage (or a similar accounting package) is required for a well-establishedsportswear company...


  • Stowmarket, United Kingdom Bacton Primary School Full time

    **Bacton Primary School, Bacton IP14 4LL**: - **£13,956 pro rata**: - **30 hours per week, 38 weeks per year**: - **Permanent**: - **Reference: 8077**: - **Required as soon as possible** We are looking for an enthusiastic and committed teaching assistant to support teaching and learning within our school. **You will**: - be able to implement school...


  • Stowmarket, United Kingdom OLIVE AP ACADEMY Full time

    **Olive AP Academy, Stowmarket IP14 1SZ**: - **£19,951 - £25,322 per annum**: - **37 hours per week, 39 weeks per year**: - **Permanent**: - **Reference: 9070**: - **Required from 1 September 2023** Do you share our determination to give the most vulnerable children and young people the best chances to succeed and thrive in their adult lives? We are...

  • Support Specialist

    6 days ago


    Stowmarket, United Kingdom Neoci Full time

    About the JobIf you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.This is a hybrid role—please only apply if you live in the Stowmarket, Ipswich area, or other locations within easy driving or public transport distance.We are the leading provider of fleet charging and...

  • Support Specialist

    6 days ago


    Stowmarket, United Kingdom neoci Full time

    About the JobThis is a hybrid role—please only apply if you live in the Stowmarket, Ipswich area, or other locations within easy driving or public transport distance.We are the leading provider of fleet charging and infrastructure solutions for electric cars, vans, buses, and trucks in the UK and Europe. Committed to offering turnkey solutions for fleets,...

  • Support Specialist

    6 days ago


    Stowmarket, United Kingdom neoci Full time

    About the JobThis is a hybrid role—please only apply if you live in the Stowmarket, Ipswich area, or other locations within easy driving or public transport distance.We are the leading provider of fleet charging and infrastructure solutions for electric cars, vans, buses, and trucks in the UK and Europe. Committed to offering turnkey solutions for fleets,...

  • Support Specialist

    7 days ago


    Stowmarket, United Kingdom neoci Full time

    About the JobThis is a hybrid role—please only apply if you live in the Stowmarket, Ipswich area, or other locations within easy driving or public transport distance.We are the leading provider of fleet charging and infrastructure solutions for electric cars, vans, buses, and trucks in the UK and Europe. Committed to offering turnkey solutions for fleets,...

  • Support Specialist

    6 days ago


    Stowmarket, United Kingdom neoci Full time

    About the Job This is a hybrid role—please only apply if you live in the Stowmarket, Ipswich area, or other locations within easy driving or public transport distance. We are the leading provider of fleet charging and infrastructure solutions for electric cars, vans, buses, and trucks in the UK and Europe. Committed to offering turnkey solutions for...

  • Support Specialist

    6 days ago


    Stowmarket, United Kingdom neoci Full time

    About the JobThis is a hybrid role—please only apply if you live in the Stowmarket, Ipswich area, or other locations within easy driving or public transport distance.We are the leading provider of fleet charging and infrastructure solutions for electric cars, vans, buses, and trucks in the UK and Europe. Committed to offering turnkey solutions for fleets,...

  • Support Specialist

    6 days ago


    Stowmarket, United Kingdom neoci Full time

    About the JobnThis is a hybrid role—please only apply if you live in the Stowmarket, Ipswich area, or other locations within easy driving or public transport distance.nWe are the leading provider of fleet charging and infrastructure solutions for electric cars, vans, buses, and trucks in the UK and Europe. Committed to offering turnkey solutions for...


  • Stowmarket, United Kingdom Babergh District Council and Mid Suffolk District Council Full time

    **Babergh and Mid Suffolk District Councils - Stowmarket, Suffolk 1P14 1AD**: - **£25, 545 to £28,770 per annum (pro rata for part time)**: - **Full Time, 37 hours per week**: - **Fixed Term or Secondment Opportunity for 18 months** **Full time, part time and job share opportunities will be considered.** We are looking for a committed, flexible and...


  • Stowmarket, United Kingdom Sunbelt Rentals Careers Full time

    **About The Role**: CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....


  • Stowmarket, United Kingdom neoci Full time

    Our client is hiring for a Network Support Specialist to join their team based at the Stowmarket officeLocation: Hybrid role; applicants must reside in or near Stowmarket, Ipswich, or within a reasonable commuting distance.About the JobWe are a leading provider of fleet charging and infrastructure solutions for electric vehicles, including cars, vans, buses,...