Midwifery Hub Administration Support

6 months ago


Downham Market, United Kingdom The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust Full time

The Midwifery Hub Administration Support worker will work as a key member of the midwifery and wider clinical teams in our Community Maternity Hub service.

You will work out of our three maternity hubs based at Priory Road, Downham Market, St Augustine’s in North Lynn and North Cambs in Wisbech.

The focus of the post will be to provide administrative and clerical support to the Midwifery Team and Community Hubs with the use of PAS, BadgerNet and other electronic recording systems and to manage referrals for pregnancy care including dealing with telephone enquiries, administrative duties, booking and cancelling appointments and to facilitate the smooth running of the antenatal & postnatal clinics.

You will need to possess excellent written, computer and interpersonal skills. Much of this role will encompass a comprehensive range of clerical functions requiring the post holder to demonstrate particular attention to detail to ensure a high standard of service and care is provided to women.

You will act as liaison between the midwifery team and other members of the clinical and administration teams, and where required will produce numerical and non-clinical data in pregnancy.

The Queen Elizabeth Hospital (QEH) King's Lynn is West Norfolk has a superb unspoilt coastline with pretty villages, all with their own individual charm. The medieval port of King's Lynn has some very interesting architecture.

We provide a comprehensive range of specialist and general acute services to around 331,000 people across West and North Norfolk, in addition to parts of Breckland, Cambridgeshire and South Lincolnshire. We have more than 4,000 staff and volunteers and approximately 500 beds on a single site. Some specialist services and clinics are provided in community facilities, such as the North Cambridgeshire hospital in Wisbech. We work in partnership with neighbouring hospitals for the provision of tertiary services.

In February 2022 the QEH the Care Quality Commission rated the Trust as 'Good' in all of the core services they inspected, and recommended the Trust moves out of the recovery support system (formerly special measures).

We are delighted to have been added to the New Hospital Programme - and we look forward to bringing a new Queen Elizabeth Hospital (QEH) to King’s Lynn and West Norfolk which is nothing less than our patients, local communities and staff deserve.

For further information about this role, please refer to the attached Job Description and Person Specification.


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