Administrative Assistant

2 weeks ago

Bournemouth, United Kingdom BCP Council Full time

Tricuro delivers a diverse range of high-quality care that supports adults with physical disabilities, learning disabilities and mental health needs. We are looking for caring and dedicated people who are committed to sharing our vision of ‘improving lives and building independence’.

We have fantastic opportunity to join our growing Business Support Team at a time of rejuvenation and growth.

In this role you will support the Project Office Manager with administration across a range of areas within the Headquarters function of the company - helping to maintain a proactive, flexible, positive, and supportive Business Support team.

**Key responsibilities will include**:

- To undertake word processing duties, including minute taking, letters, memoranda, reports, forms, and templates, including complex documents on occasion.
- To provide reception and switchboard services and deal with initial enquiries from families, carers, people who use our services and other members of the public - directing them to the appropriate service.
- Take messages on behalf of operational and HQ staff, dealing with routine queries and giving appropriate guidance and advice (within defined boundaries) to the caller when required.
- To create, maintain and interrogate confidential computerised information and records including specialised IT systems e.g. Quality Assurance, Learning and Development, HR Management, payroll, and recruitment systems.
- Provide other office services as required, including the creation and maintenance of files, and filing systems, collation of manual data, photocopying, distribution of information, maintenance of stationery supplies, incoming and outgoing post, and preparation of minutes.
- Contribute to the development of administrative functions ensuring changes in legislation and company requirements are met and information distributed.
- Responsible for ensuring data quality and as such the integrity of management information through the proper use and safekeeping of data and record systems both manual and computerised.
- Any lesser or comparable duties as required relating to the specialised function of the team or teams.
- The postholder will be required to work under the direct supervision of the line manager.
- The postholder will generally not be required to line manage other staff but may be required on occasion to supervise other staff on a day-to-day basis and allocate and/or check work.
- The postholder may have some responsibility for small items of equipment or cash.

**Skills and experience required**:

- Proven experience in a similar role at a similar level, delivering business-related administrative tasks and activity.
- Well-developed interpersonal and communication skills (written, spoken, presentation) with the ability to engage effectively with staff at all levels - management, colleagues and people who use or support Tricuro services.
- Strong organisational skills, including the ability to prioritise own workload.
- The ability to work appropriately with highly confidential information and issues.
- Self-motivated and able to deliver to target with direction.
- Track record of achievement when creating productive professional relationships.
- Business-like approach with considerable empathy with Tricuro’s values and goals.
- IT literate.

**Location**: Poole with travel to services in Bournemouth, Poole and Christchurch, as required.

**What Tricuro offers**
- Career progression
- Access to high quality CPD and qualifications
- Contributory pension scheme
- Generous annual leave entitlement amounting to a minimum entitlement of 25 days’ annual leave, rising to 30 days with continuous service (+ bank holidays as extra)
- 45p per mile for travel assistance.

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