Head of People Services

2 weeks ago

Llantrisant, United Kingdom South Wales Fire and Rescue Service Full time

Alison Reed March 2023

**SOUTH WALES FIRE AND RESCUE SERVICE**
**JOB DESCRIPTION**

**Department
**People Services
**Post
**Head of People Services**

**Location
**Fire and Rescue Service Headquarters**

**Responsible to
**Director of People Services**

**Responsible for
**People Services Directorate to include:

- **
**Employee Relations, Recruitment, Learning and**
**Development, Assessment and Development**
**Centres, Attendance Management, Salary**
**Budget, Payroll and Pensions, Equality, Diversity**
**& Inclusion & Welsh Language, Occupational**
**Health.
**This job description refers to the main purpose and responsibilities of the**
**post. It does not necessarily list in detail all of the tasks required to carry**
**out these responsibilities. This job description will be reviewed as and**
**when necessary to ensure that it meets the Service’s business**
**requirements.
**MAIN PURPOSE OF THE POST**

The purpose of this role is to ensure the delivery of people strategies, policies
and procedures in line with the Service’s Strategic Plan. It is a key role in
managing change and ensuring the achievement of the Service’s strategic
goals through effective people management practices.

To provide cover and support to the Director of People Services.

Alison Reed March 2023

**DUTIES AND RESPONSIBILITIES
**Strategic Responsibilities
1. To provide strategic direction and leadership, in conjunction with the Director
of People Services, on the development and implementation of people
strategies and programmes that support the Service’s key objectives.

2. To support and deputise for the Director of People Services as and when
required at Executive Leadership Team (ELT) and Fire Authority meetings.

3. As a member of the Senior Management Team, provide leadership and
support through effective strategic decision making. Work closely fellow
Heads of Service to support the achievement of Directorate Plans and
objectives from a people perspective.

4. To develop and ensure effective partnerships between the Service and
external stakeholders, seeking opportunities to collaborate where we can and
secure specialist resources where applicable.

5. To shape and execute the Directorate’s People Plan and play a lead role in

shaping organisational culture to meet future challenges and demands,
ensuring that the Service’s values are adhered to.

6. To lead on projects and transformational change programmes. These include
our work on equality, diversity and inclusion, cultural change, health and
wellbeing and driving forward self-service through digitally enabled services.

7. To build professional and effective relationships with the recognised Trades
Unions to ensure effective relations in a highly unionised environment.

8. To oversee the development and implementation of corporate management

standards, staff engagement, processes and procedures that support the
achievements of the Service’s strategic objectives and statutory
responsibilities.

**Specific responsibilities:
**9. To lead the Occupational Health Department to deliver workplace health

strategies that achieve a healthier workforce.

10. To lead the Learning & Development Team and link closely with the Training
Department on the delivery of workforce progression and learning.

11. To lead the Recruitment and Resourcing team to ensure our attraction
strategies are effective and meet our future workforce plans to ensure our

Alison Reed March 2023

workforce is representative of the communities we serve.

12. To lead the Attendance Management team to support the physical and mental
wellbeing of the workforce.

13. To lead the Employee Relations team to provide effective HR solutions to
support the workforce, thus ensuring healthy working relationships and a
supportive working environment.

14. To lead the Payroll team to ensure the Service’s remuneration practices are
applied appropriately and in line with relevant policies and procedures.

various pensions schemes and working effectively with our pensions
administrator.

16. Stay up-to-date on industry trends and innovative practices to ensure that our

people practices are cutting edge and effective, promoting a culture of
continuous improvement by identifying process efficiencies, customer
improvement and general service improvements.

policies and procedures within People Services and across the Service.

18. To ensure relevant performance standards and targets are set, monitored,
reviewed and evaluated in accordance with the Service’s Business
Management Information System (BMIS).

19. To regularly monitor and consider opportunities for improving the efficiency of
the HR Department’s effectiveness and to develop organisational structures
and people to support the aims and objectives of the department.

20. To co-ordinate relevant budgetary requirements and submissions of the HR
and Occupational Health for inclusion in the annual budget setting process.

21. Undertake Personal Reviews

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