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Customer Service Specialist

3 months ago

Manchester, United Kingdom CBC Resourcing Solutions Full time

£27k plus annual bonus, pension & private healthcare

Our client is part of a blue chip banking group, specialising in providing lending solutions to SME clients across the UK.

They are currently looking for a customer relationship specialist to join their team based at Trafford Park near Manchester.

You will be responsible for providing excellent customer service by dealing with queries, addressing any complaints, assisting in new business processing and pay-outs, and supporting the field based sales team to ensure a seamless customer journey.

We are looking for someone who is comfortable talking to customers, with strong relationship skills, good attention to detail, and ideally experience of the financial services sector and associated regulations (such as KYC, AML, TCF)