Customer Service Delivery Co-ordinator

2 weeks ago


Shrewsbury, United Kingdom Radius Payment Solutions Full time

**Salary**: £20,000 - £23,000

**Location**: Michael Place, Anchorage Avenue, Shrewsbury Business Park, SY2 6FG

**Working Hours**: Monday to Friday, 9:00am - 5:30pm (37.5 hours a week)

**Heard of us?**

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

**What would your day to day look like?**
- Build and sustain a first-class relationship with all customers within the implementation journey of Mobile Orders.
- Manage customer expectations always - quoting realistic timeframes to complete tasks, in line with workload.
- Working closely with all relevant stakeholders within the order journey, to ensure a smooth transition into In-Life Account Management & Service Teams
- Ownership and co-ordination of each stage of the process, to ensure a smooth and efficient service delivered.
- Updating of all assets in line with company guidelines and billing requirements.

**The experience and skills that we are looking for include**:

- Experience within a customer focused environment is desirable.
- Excellent communication skills, with the ability to communicate proficiently both written and verbal
- Experience in the use of Microsoft Office
- Teams, Word, Excel etc.

**Benefits include.**
- 23 days holiday plus bank holidays (increasing with each year of service to 25 days)
- 20 weeks full pay whilst on maternity leave / 2 weeks paid paternity leave
- Company sick pay, life assurance and pension
- Excellent training and coaching as well as fantastic opportunities for ongoing development and progression
- Friendly and supportive team working environment that encourages opportunities for self-development
- Monthly dress down days for charities chosen by our employees
- .and much more

**Still curious?**

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background
- We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR._

If you would like any further information about this role, please contact **Ella on 01270 503 475**

Customer service advisor, Account Manager, Key Accounts Manager, Client Support, Account Management, Client Retentions Advisor, Senior Account Manager, SEO Account Manager, Telecoms, Telecommunications, Account Manager. Sales,


  • Service Coordinator

    4 days ago


    Shrewsbury, Shropshire, United Kingdom Prince Personnel Limited Full time

    Service Co-Ordinator Permanent £We are working with a well-established business in Telford to recruit for a Service Co-ordinator on a permanent basis. The Service Co-ordinator will be responsible for the effective delivery of first-class customer service and continuous development to the revenues to the business. To effectively allocate and plan the...


  • Shrewsbury, United Kingdom Shrewsbury and Telford Hospital NHS Trust Full time

    It is an exciting time to be joining the Digital Services department at The Shrewsbury and Telford Hospital NHS Trust (SaTH) to lead our exceptional Service Delivery teams. You will lead and develop at a senior management level, the Service Desk, Desktop Support, Endpoint Licensing, Cyber Security, Telecommunications, Systems Access, Business Relationship...


  • Shrewsbury, Shropshire, United Kingdom National Trust Full time

    Job Description: We’re looking for Project Co-ordinators who can work as a key player in our let estate teams supporting the work on our let estate. You’ll provide a reliable technical support service to a team, ensuring you are the go-to person for helping our teams to navigate our administrative systems and processes. [ads1] Job Responsibilities: ...


  • Shrewsbury, United Kingdom Maxpack Full time

    Maxpack is a leading provider of packaging supplies in the UK. We deliver environmentally sustainable industrial packaging products, customisation, systems and multi-site stock management for the manufacturing, distribution and fulfilment sectors. Protecting Your Production has always been at the heart of the Maxpack name. Today, we continue to evolve our...


  • Shrewsbury, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full time

    Job summary We are looking to recruit a highly organised, enthusiastic and approachable individual with excellent communication skills (both written and verbal) into the role of Personal Assistant to join our busy but very friendly Cancer Services team based at The Royal Shrewsbury Hospital. The successful applicant will provide a high quality,...

  • Customer Service

    4 weeks ago


    Shrewsbury, United Kingdom Fish Heads Full time

    Fish Heads is a thriving fish and chip food truck with a passion for delivering mouthwatering dishes and unforgettable experiences. As we enter our third year of serving the finest fish and chips across Shropshire and beyond, we are seeking a dedicated Customer Service and Sales Representative to join our dynamic team. Are you a people person with a love...

  • Project Manager

    3 weeks ago


    Shrewsbury, United Kingdom HUNTER MASON CONSULTING LIMITED Full time

    Hunter Mason currently has an exciting opportunity for a Project Manager based in Shrewsbury. Key Skills the company are looking for: - JCT/NEC experience **Major Responsibilities include but are not limited to**: - Customer service excellence - Lead and oversee the planning, smooth delivery and completion of projects - Attend Sales Handover mtgs and...


  • Shrewsbury, United Kingdom Maxpack Full time

    The successful incumbent will provide clear and accurate communication between internal departments, suppliers, and customers which will ensure the efficient flow of product to satisfy changing customer requirements. Working with suppliers to ensure they perform to agreed performance levels and following up exceptions and queries in a timely manner. You will...


  • Shrewsbury, United Kingdom DallasWylde Full time

    Elevate your career with a pivotal role at a distinguished Shropshire housing organisation, where your expertise will play a crucial part in shaping the community's future. DallasWylde is seeking a Senior Development Officer to join a dynamic team dedicated to crafting and implementing strategies for new home delivery in alignment with Shropshire Housing...


  • Shrewsbury, Shropshire, United Kingdom Pertemps Full time

    Customer Service Coordinator Pertemps are currently recruiting for a Customer Service Coordinator on behalf of our client based in Hortonwood, Telford on a Temp-Permanent basis. The successful candidate’s main responsibility will be developing and building customer relationships and in turn, liaising with production to ensure that customer expectations...


  • Shrewsbury, United Kingdom DallasWylde Full time

    Elevate your career with a pivotal role at a distinguished Shropshire housing organisation, where your expertise will play a crucial part in shaping the community's future. DallasWylde is seeking a Senior Development Officer to join a dynamic team dedicated to crafting and implementing strategies for new home delivery in alignment with Shropshire Housing...


  • Shrewsbury, United Kingdom L&C Employment Consulting Full time

    Client Relationship Manager - Permanent – Shrewsbury L & C Consulting are working with a Shrewsbury based concern to recruit for a new Internal Sales / Client Relationship Manager / Account Manager to join them on a permanent basis. Based in modern offices, this role will suit an ambitious, professional applicant with a strong commercial focus and...


  • Shrewsbury, Shropshire, United Kingdom Prince Personnel Limited Full time

    Aftermarket Sales Coordinator Permanent Monday Friday 37.5 hours per week hybrid working available. This is a fantastic job opportunity to join a well-established manufacturing company. They are looking for someone to join their growing aftermarket team to help support and sell the required aftermarket services to customers to ensure their...


  • Shrewsbury, United Kingdom L&C Employment Consulting Full time

    Client Relationship Manager - Permanent – ShrewsburyL & C Consulting are working with a Shrewsbury based concern to recruit for a new Internal Sales / Client Relationship Manager / Account Manager to join them on a permanent basis. Based in modern offices, this role will suit an ambitious, professional applicant with a strong commercial focus and confident...


  • Shrewsbury, United Kingdom L&C Employment Consulting Full time

    Client Support Administrator - Permanent – Shrewsbury L & C Consulting are working with a small but successful, Shrewsbury based concern to recruit for a new Internal Sales Admin / Account Administrator / Client Relationship Administrator to join them on a permanent basis. Based in modern offices, this role will suit an ambitious, professional applicant...


  • Shrewsbury, United Kingdom McDonald's Limited Full time

    McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and...


  • Shrewsbury, United Kingdom Shropshire Community Health NHS Trust Full time

    Applicants are invited for the above post to join our Administration Team supporting The Podiatry and Foot Health Service, you will be responsible for providing a high standard of administrative management and leadership of the Podiatry Administration team. You will be the first point of contact for the Podiatry department, with an ability to exercise...

  • Hgv Driver

    3 days ago


    Shrewsbury, United Kingdom Shropshire Full time

    Cotteswold Dairy are looking for a motivated and reliable driver to join the Haulage team at the Shropshire Depot. The successful applicant will have a clean UK driving licence Category C or above, with a passion to learn and develop; and experience of - or a willingness to work - night shifts, weekends and bank holidays **Class 2 HGV Driver: Training** We...


  • Shrewsbury, United Kingdom McDonald's Full time

    Overview McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing...

  • Housing Development

    3 weeks ago


    Shrewsbury, Shropshire, United Kingdom DallasWylde Full time

    Elevate your career with a pivotal role at a distinguished Shropshire housing organisation, where your expertise will play a crucial part in shaping the community's future. DallasWylde is seeking a Senior Development Officer to join a dynamic team dedicated to crafting and implementing strategies for new home delivery in alignment with Shropshire Housing...