Customer Service
2 months ago
Fish Heads is a thriving fish and chip food truck with a passion for delivering mouthwatering dishes and unforgettable experiences. As we enter our third year of serving the finest fish and chips across Shropshire and beyond, we are seeking a dedicated Customer Service and Sales Representative to join our dynamic team.
Are you a people person with a love for great food and exceptional service? Do you have the drive to bring in new business opportunities while ensuring our customers leave with smiles on their faces? If so, this role is for you
As a Customer Service and Sales Representative at Fish Heads, your primary responsibilities will include:
- **Customer Service**: Greet and serve our valued customers with a warm and friendly attitude. Ensure their orders are accurate, and their dining experience is delightful.
- **Outreach and Sales**: Proactively reach out to potential venues, event organisers, and clients to expand our customer base and secure new opportunities for our food truck.
- **Business Growth**: Collaborate with the team to develop strategies for business expansion, both in terms of customer reach and revenue generation.
- **Flexible Hours**: This position offers 25 hours per week with evening and weekend shifts. Additional hours may be available based on performance.
**Requirements**:
- Exceptional customer service skills.
- Strong interpersonal and communication abilities.
- Self-motivated and goal-oriented.
- Availability for evening and weekend shifts.
- Willingness to work both independently and as part of a dynamic team.
- Enthusiasm for food and a passion for promoting our brand.
**What We Offer**:
- Competitive hourly wage with potential for increased hours.
- A supportive and collaborative team environment.
- Opportunities for personal and professional growth.
- The chance to be part of a rapidly growing and successful food truck business.
Fish Heads is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
**Job Types**: Part-time, Temp to perm
**Salary**: £10.00-£13.00 per hour
**Benefits**:
- Flexitime
- Work from home
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
Licence/Certification:
- Driving Licence (preferred)
Work Location: Hybrid remote in Shrewsbury
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