Accommodation Support Officer, 37 Hpw

3 days ago


South Tyneside, United Kingdom South Tyneside Council Full time

Accommodation Support Officer, 37 hpw
(Adults and Integrated Care Services, Community Services, Town Hall)
£29,439 pa

About Us: Adult Social Care is changing in South Tyneside. We are a forward-thinking Council that is developing innovative approaches to meet our challenges. Focusing on People, Place and Partnerships, this is a great time to join us. With our new Council Leadership, and a recent service review, we are developing a new 5-year Vision and Strategy for Adult Social Care to help support the next stage of our journey. Working closely with all our partners our vision for the future is to see every person in South Tyneside with care and support needs “Living Better Lives”, to fully utilise their strengths and assets, to remain safe and well; in the neighbourhoods and communities they call home. We want to work with all our partners to ensure the person only need tell their story once and that they have equal voice in co-ordinating their care and support. We understand promoting the importance of social justice and inclusion, respecting people’s rights, citizenship and participation.

Joining us at this time will ensure you are at the forefront of helping to develop and embed co-production and co-delivery, delivering new models of working through our Adult Social Care framework and contributing to our ambitious plans to fully embed our strengths-based practice, improve services and deliver better outcomes for the people of South Tyneside. We remain fully committed to supporting our staff to grow and develop, and we will provide you with the opportunity to use your skills and learn new ones. Through the development of our new Values and Behaviour Framework we will fully support staff to become Curious, Accountable, Responsive and Empowered (CARE).

About the Role:
This is an exciting opportunity to work in a newly formed Accommodation Team set up to review and deliver accommodation related projects to meet the needs of residents with care and support needs. You will assist the Accommodation Strategy Manager to develop and implement operational plans in order to meet the wider Adult Social Services Change Programme and implement the Adult Social Care Accommodation Strategy.

You will provide support to review the current Accommodation Strategy and have the ability to analyse and present information accurately in order to inform practice. You will be responsible for leading specific project elements and will assist in the development of processes to support the delivery of appropriate accommodation.

Partnership working is a vital element of this role and you will be required to effectively engage with a range of internal and external partners.

About you:
You will possess substantial experience of working in a social care, health or housing environment, have experience of developing and implementing projects and have the ability to analyse information and data to support project and service development.

You will need to demonstrate a pro-active and positive approach to achieving goals, be able to galvanise engagement in improvement projects and support others to achieve goals and tasks. You will have excellent communication skills and be able to influence people at all levels of the organisation.

For an informal discussion about this role, please contact Nicola MacDougall,
Accommodation Delivery Manager on (0191) 4247223 or

About South Tyneside:
South Tyneside has a rich heritage and our history has played a major role in regional, national and even world history. It was a military strong hold for the Romans and an important centre for the early Christian church, where the Venerable Bede wrote his “Ecclesiastical History.” An area that was rich in coal with a key position on the River Tyne, it has a proud industrial and maritime past and was at the forefront of invention and innovation in these areas. The Jarrow Crusade of 1936 was a key event in the town’s proud history.

South Tyneside is also renowned for its friendly, vibrant communities, who have welcomed incomers for centuries, giving it a rich and diverse cultural heritage. Celts, Romans, Angles, Saxons, Jutes, Vikings, the early 20th century arrival of the Arabs and more recently the settling of people from the Commonwealth, notably the Indian sub-continent, and the European Union reflect the present-day culture of South Tyneside.

Covering an area of 64 sq.m and a population of 151,000 living in 72,000 households South Tyneside includes the towns of South Shields, Hebburn and Jarrow and the villages of Boldon, Cleadon and Whitburn and is an outstanding place to live, invest and bring up families, nonetheless we are facing growing demand and new challenges around how to support people to stay independent and improve their wellbeing. The index of Multiple Deprivation 2019 ranks South Tyneside as the 31st most deprived local authority areas in England (out of 317), however there is a lot of variation in the levels of deprivation



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