Housing Support Officer

7 months ago


South Tyneside, United Kingdom Nineteen Recruitment Full time

_**Nineteen Recruitment is a multi-award winning, independent recruitment agency that specialises in the recruitment and provision of temporary and permanent staffing for the Education, Social Care, and Public Sectors.**_
- **We are delighted to be working with a local authority client, recruiting on their behalf for a Housing Support Officer, a role that is available on a part time basis.**_
- **This is a temporary role and commands a standard hourly rate of £11.39 per hour.**_
- **Job Description**_
- To be responsible to the Property Services Manager for providing a high quality administrative and support service to Property Services.
- To assist with the efficient and effective operation of services provided by Property Services
- Developing and maintaining efficient and user friendly administrative, filing and electronic systems (including system housekeeping tasks)
- Organizing, attending and producing accurate minutes for a range of meetings, whilst maintaining a high degree of confidentiality for all information handled
- Co-ordinating the collection of incoming/outgoing correspondence, ensuring urgent matters are promptly referred and dealt with.
- Raising and completing invoices and recharges when required, this also includes the raising and claiming of job tickets as appropriate
- Booking conferences, travel and accommodation as needed and arranging staff conferences and briefings when necessary
- Arrange Buffet’s and functions as required
- Pursuing progress on complaints and specific documents/issues and requests for information
- Ensuring that all queries are dealt with professionally and ensure that the matter is resolved or forwarded to the relevant person
- Being proactive in producing and following up actions relating to decisions made and actions agreed
- Is self-motivated and able to manage your own time undertaking relevant tasks and activities without always having to be asked while demonstrating a positive attitude and approach to work
- Presenting a positive, courteous, polite and professional image of self and the service
- Co-ordinating, preparing and arranging for the dispatch of agendas and reports and providing efficient word processing, minute taking & typing
- Intercepting mail on behalf of Property Services and filter out to staff as appropriate and ensure follow up
- Produce documents for the Property Services team as required including but not exclusive of; letters, memo’s, graphs, etc
- Receive guests to the building and telephone calls on behalf of the Property Services colleagues and managers in a friendly, helpful and polite manner, to give the best possible impression of the service at all times
- Liaising with members of South Tyneside Council as appropriate, initiating good working relationships with a wide range of colleagues, internal and external partners and stakeholders to deliver excellent services
- Assisting with the implementing new procedures and administrative systems and providing a range of general advice and support as required
- Ensure the record and data management systems within the service are maintained to high standards to enable staff to carry out their duties effectively and ensure customers experience a high quality service
- You will provide a professional administrative service to internal or external customers at all times.
- Ensure the provision and maintenance of resources, including office supplies to minimise waste and maintain the effective operation of the service area
- Work as part of the Property Services Team helping and supporting all colleagues in the delivery of excellent services
- Be responsible for keeping Managers and Colleagues well informed so that work is co-ordinated across the service
- Develop professional relationships and share good practice with Colleagues, Managers and Members to aid communication and consistency
- **Who are Nineteen Recruitment?**_
- **Advantages of working via Nineteen Recruitment**:_
- _**Weekly pay paid via a PAYE equivalent model (at no cost to worker)**_
- _**Excellent level of support from the agency whilst you're in role**_
- _**Agency support with ongoing training / refresher training needs**_
- _**A point of contact between the worker and the client/place of work**_
- _**Offers the ultimate in flexible working**_
- _**You will be kept informed of any new and relevant work opportunities coming up in the future**_
- **Nineteen Recruitment is committed to equal opportunities and as such no applicant or worker will receive less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race or employment status.**_

**Job Types**: Full-time, Temporary contract

**Salary**: £11.39 per hour

Schedule:

- Monday to Friday

Application question(s):

- Do you have experience working within administration?

Work Location: In person



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