Salon Receptionist

3 days ago


London, United Kingdom A-List Lace Hair Full time

We are looking for an enthusiastic, friendly, outgoing, professional and highly motivated receptionist with great customer service skills to join our team in our busy West Kensington salon We are looking for those who can truly build relationships with clients and oversee front of house operations with control and confidence.

About us: A-List Lace Hair is a leading independent top end hair studio in West Kensington. We specialise in non surgical hair replacement systems, Lace wigs and Hair extensions.

As a family run enterprise its fast, friendly and down-to-earth attitude has clients coming back time after time. Established in 2008, the hair salon already has a loyal and dedicated clientele, including many VIP clients. High standards of customer service and professionalism are top on the list of priorities, but a relaxed, fun atmosphere is also a key ethos of the salon. Our clients always come first and we want to ensure they enjoy the full salon experience in a modern, design led environment.

Front of House Consultant Duties:

- Welcoming customers in to the studio
- Answering the phone and dealing with new and returning customer enquiries
- Serving refreshments and chat with clients about services and products.
- Sales: Assisting customers in choosing a wig
- Process transactions (Cash and Bank) and issue receipts
- Inform assigned stylists when the client is ready to fit their wig
- Helping the salon manager with administrative tasks and helping to maintain the salon appearance and a tidy reception area.
- Helping e-commerce team pack and fulfilled online orders when necessary
- Solid organization and record-keeping skills
- Exceptional customer service skills with total customer focus and understanding of the client journey
- Hands-on experience with office equipment, like printers and POS systems
- Enthusiasm, ambition, drive, confidence, and professionalism with a ‘can
- do’ attitude
- Proven ability to multi-task and maintain a flexible approach
- Excellent verbal and written communication skills
- A hands-on approach, and be prepared to lead by example
- An ability to work in a fast-paced environment whilst maintaining all salon standards
- Exceptional attention to detail
PREVIOUS EXPERIENCE as a receptionist in the HAIR or BEAUTY industry is helpful but we would also consider those without.

30hrs a week: Tuesdays, Thursdays and Fridays (Potential Saturdays)

Pay from £13 phr

PLEASE E MAIL YOUR DETAILED CV

**Job Types**: Part-time, Permanent

**Salary**: From £13.00 per hour

Schedule:

- 10 hour shift
Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)
**Experience**:

- Administrative Assistants & Receptionists: 1 year (required)



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